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AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication
“Ron never overcharged me for time if anything sometimes I feel he helped me a lot more than he says, Vanessa is an absolute sweetheart. I appreciate the humanity this firm offers.”
2
Highly knowledgeable and effective in resolving legal matters
“Ron was recommended to us from another Professional. The best recommendation we have ever received! Ron reviewed our situation, was extremely knowledgeable regarding the laws covering the situation, and ready to assist us to get us to the resolution in our favor.”
3
Compassionate and dedicated to client success
“He has the compassion and the devotion that clients seek, and the knowledge and drive needed to achieve a successful resolution.”
4
Prompt and responsive to client needs
“Ron responded to the opposite counsel in an extremely prompt manner, and he had resolved my dilemma well before it had developed into a nasty battle.”
5
Trustworthy and reliable
“I've known Ron Hertel and his beautiful family for 17 years and he is a man of integrity. I highly recommend him personally and professionally.”
Cons
1
Potential for excessive billing and misrepresentation
“Excessive Billing (more than 10 times of what he quoted), Dishonest and changes his dialogue after you hire him. Misrepresents his client, stalls, delays your case and sides with the defense.”
2
Lack of legal expertise and commitment to client
“Does not know the law and does not fight for his client. Withdraws from your case after two and a half years and abandons his client to represent herself in court.”

All reviews

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24 Apr, 2024 by Kristen
I can’t thank Hertel Legal enough and especially John, for the time and knowledge shared regarding legal questions I had. Legal issues can be stressful and when I left I felt so much relief that things could be resolved in my situation. I’m glad to know that they are there and have the expertise to make a difference. Thank you Hertel Legal!
star star star star star
24 Apr, 2024 by Aimee jenkins
Thank you to Hertel legal and John Kiel for your personal attentiveness to a recent legal matter. I grew up with John and have watched him grow his legal career over the years while passionately serving our country 🇺🇸! I wouldn’t trust anyone else for my business law needs. Hertel and Ormond Beach are lucky to have his expertise and professionalism.
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02 Apr, 2024 by Kathy warr
I've known Ron Hertel and his beautiful family for 17 years and he is a man of integrity. I highly recommend him personally and professionally. He has never disappointed me and I can always depend on him. I believe you can trust Hertel Legal as much as I do. It's with the utmost confidence I recommend this firm and his family.
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25 Mar, 2024 by Karen harris
I would like to thank John and Hertel Legal for their compassion and sincere concern and advice! I called with a few questions and John went above and beyond to help me. He took time to listen and understand my situation and guide me through it to make sure I was making the proper decision to protect myself.
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09 Mar, 2024 by Karen oberst
We had an excellent experience with Hertel legal. Ron was very knowledgeable and helpful. John did an amazing job on our settlement case and Rhonda was always pleasant to speak to.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Ormond Beach, Florida?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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