Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Experienced and knowledgeable lawyer who is respected in the legal community
“Mr. Burns is easily top 3 attorneys in Florida highly recommended, and he is funny as hell too”
2
Provides personalized and attentive service, with a caring and compassionate approach
“Mr. Burns has a compassionate heart and works for you and your family!”
3
Achieves successful outcomes for clients, including getting charges dismissed or reduced
“He got my case completely dismissed after a bad speeding ticket with a mandatory appearance”
4
Offers reasonable and flexible payment options, including payment plans
“He was affordable and allowed us to make payments according to our needs.”
5
Has a professional and responsive support staff that assists clients
“The staff was very eager to help answer our questions and even Mr. Burns welcomed us into his office without an appt!”
Cons
1
Some clients experienced long delays in communication and responsiveness from the lawyer and staff
“It takes for ever for her to file anything. I have called and called left messages, told they were giving to her and that she would call me back. She doesn't return any of my calls.”
2
A few clients felt the lawyer was rude, dismissive, or failed to properly prepare for their case
“He was very rude, insulting, and disrespectful. He clearly has fallen to the character of those who he represents.”

All reviews

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07 Sep, 2024 by Tara evenich
Professional knowledgeable Caring and honest. Not to mention the office staff ladies are topnotch amazing!
star star star star star
07 Sep, 2024 by Kayla bertschler
Mr. Burns is an awesome Lawyer! He is straight forward and to the point and makes it to where you can understand what your going up against. Thanks you Mr Burns!
star star star star star
22 Jun, 2024 by Gressible ghost
star star star star star
17 Jun, 2024 by Cc s
Florida Bar Complaint in process. Stay far away from this place!!! You are the one that didn’t like the terms!!!!!!! You are supposed to listen to the client!!! But you are nothing but a failure! I mailed the Florida bar complaint today!!!!!! You didn’t do anything for $6500!!! You are a fraud and a scam!!!!!! You should be in jail. What you did, is called GRAND THEFT! Just in case you forgot the law.
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20 Apr, 2024 by Cindy l'huillier
I’m very happy with the service I got with Mr. Burns. He was very thorough and didn’t make me wait long and we got what we needed. Very happy.
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Best lawyers in Pensacola, FL

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star star star star star
22 Feb, 2024 by Lindy
Due to an arduous teaching schedule as a Professor of Law, for a while Carolyn was a “hidden gem,” for those fortunate enough to find her. As an honest and true advocate for her clients, she puts “skin on “ the definition of integrity. A professional, passionate, and caring attorney whose shadow embellishes excellent, quality services. Highly recommended! My only hope for you is that you are fortunate enough to hire her, the FIRST time. You WILL be represented with excellence, and posting your own review on this page soon!
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27 Apr, 2023 by Mickey & beverly
Carolyn is extremely conscientious and professional. She is caring and courteous. We would certainly use her again if the need for an attorney arises. Thank you Carolyn for all of your help.
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21 Jul, 2022 by Amanda
Wow. Carolyn has knocked my socks off since hiring her. She is very involved with learning every aspect of my case. Her communication is incredibly timely, specific, and often. Within the first 48 hours of hiring her, I truly felt I had someone on my side, fighting for me and my kids, concerned about our well-being, and the heavy weight I'd been carrying for so long was lifted off of me as Carolyn gracefully took it upon herself. Just amazed at how that felt. I had hired an attorney prior to Carolyn but was making very little progress and I didn't know what was going on. In the first 48 hours with Carolyn, I was more informed, felt confident, experienced peace, and had a clear understanding of my case than I did in the first 48 days with the previous Attorney. Everyone should have a Carolyn on their side, fighting for them and with them. I am truly Blessed. Thank You Carolyn!
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star star star star star
28 Nov, 2018 by Nick.
He represented me for a very serious case. It was clear that he was invested in my case, and made an effort to defend somebody that wasn’t relatively important. He put forward an immense effort to help somebody who he wouldn’t have benefited from. I owe him my freedom, and would recommend him to anybody, period.
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star star star star star
10 Mar, 2015 by Linda
Jason Petterson was the best experience I could have had for a first time issue where legal advice and assistance was needed for me. He was very personable and professional. When it was time to go to trial he and his tem were prepared and very "on purpose" with the case. The outcome was positive and I felt they were there to communicate my feelings. I would recommend Jason Peterson and the firm to anyone in need of legal assistance. Thank you Jason excellent job.
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09 Mar, 2015 by Davis
Jason was very helpful in explaining and guiding us through the various dimensions of the legal process. We were successful in trying our case in court where Jason and his colleague Jeremy Branning excelled. I strongly recommend Jason and his firm.
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star star star star star
04 Mar, 2015 by Brandon
Jason has advised me on personal matters including hurricane claims and personal accidents. I have used Jason on business matters relating to contracts and general legal advise. I have recommended him personally to friends and business partners. He always calls his clients personally. If you need a lawyer to help you during a tough time or just need some legal advice, call Jason!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Pensacola, Florida?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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