Reviews

Overall rating

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4.7 19 reviews

Julie

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19 Jun, 2023
My husband and I were thrilled with the representation provided by Doug Robinson, and his paralegal Ginger Lanier. I held a senior position with a top management consulting firm and needed Doug's help with a LTD insurance claim after sustaining multiple head injuries that led to a lesser-known condition, one that was not as simple to prove objectively as some other conditions. Doug was remarkable in his willingness to learn about my condition, proactive and resourceful in getting information from doctors helpful to my case, ethical and trustworthy - and worked incredibly hard to translate that into results. The process I endured with other lawyers related to this condition was a nightmare, but Doug repeatedly earned our trust and respect throughout this long ordeal. He was also an excellent teacher - proactively and patiently explaining how the process worked so that we could understand the difference between what was helpful / necessary for my recovery vs the case. I recommend him hands-down, as well as anyone that he recommends as he has helped us get connected with others who have been crucial to my success. Thanks to Doug and Ginger's efforts, we received a positive result which allowed me to better focus on recovery - I've now made huge strides toward regaining my life! Thank you!!
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Michael

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29 Jun, 2020
Mr. Douglas Robinson executed a strong and effective and impressive appeal to have my disability benefits reinstated, which were terminated by Lincoln Financial over 2 months ago.. He and his team and their law office are HIGHLY RECOMMENDED. The firm offers clear insight to what they can do on your behalf and the expected outcome. I chose wisely.
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Tony

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22 Jan, 2020
I worked successfully for many years as a manager for a bank. I never thought I would get sick and be unable to work. Unfortunately, I was diagnosed with a condition that is not well understood and had a complicated case. I needed the help of an experienced attorney that has handled short term and long term disability claims and understands ERISA. I was relieved when I found Doug Robinson. He worked very hard on my case and never gave up. He represented me in a lawsuit against Cigna and I am very pleased with the outcome. Also, Mrs Ginger Lanier was a true professional the entire process. I highly recommend Doug Robinson if you need help with your long term disability claim.
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Nancy

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03 Nov, 2019
I was a senior paralegal at a large global corporation when I became sick and had to stop working. Since my illness was difficult to diagnose, I was initially denied short- and long-term disability through Prudential. I was referred to Doug Robinson by someone who had used him with great success. Not only is Doug extremely professional, but he is also an expert in this area of the law. He made several recommendations to me on how to build a stronger case. Within 5 months of beginning working with Doug, I was approved for both short- and long-term disability. I highly recommend him if you are fighting a private disability claim - no matter how complex your illness(es) are.
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Richard

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16 Aug, 2019
My wife passed away. We tried to claim her life insurance after passing. Her company informed us that we didn’t qualify because she was sick and not on a payroll.Instead of breaving we had to hire a lawyer very sad what company try to do. Our lawyer Doug Robinson enters the picture within two days the company cut the check. Doug did a amazing job.
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Tammie

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05 Jun, 2019
Attorney Doug Robinson and his Legal Assistant Ginger Lanier expertly and professionally represented me in appealing the denial of my disability insurance from Cigna Insurance. During the consultation visit, they reviewed all of the materials in great detail and provided valuable advice on how to process my appeal with Cigna, even if I didn’t hire them. It was apparent from the start that Doug and Ginger cared about me. Doug’s reputation for perseverance and assertive representation for his clients is well earned. He and Ginger keep me informed every step of the way and in the end, won the appeal and got the entirety of my benefits reinstated. I have every confidence in Doug and Ginger, and wouldn’t hesitate to seek their help again. I encourage anyone facing a battle with any insurance provider to hire Doug Robinson and his team.
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Michael

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11 Mar, 2019
Doug was professional and helped my father regain his long term care benefits. John Hancock stopped paying my father's long term care claims and with Doug's help, he was able to get them to reinstate his benefits. This has taken a lot of financial pressure off our family. With strong confidence I recommend him.
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Lisa

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04 Mar, 2019
I would not have my Cigna benefits today if it weren’t for Doug Robinson and his paralegal, Ginger Lanier. If your benefit is higher than average, you simply must retain an attorney that knows the law, knows the regulations, and knows all the ways those things can be interpreted and executed so that your insurer pays out as little as possible. You need someone that is steeped in this legal sector and is aware of changes in tactics and case law. Doug knows the systems, knows the twists and turns, and he cares. Don’t get me wrong. He doesn’t work for free. No one can do that. Especially with someone who’s situation is as complex as mine. A cookie cutter approach would have landed me broke and on the streets by now. Doug’s guidance, and predictions, have been spot on, he told me what things had to be done and told me the costs up front, and he took steps to minimize my costs. The people he has referred me to for evaluation and for other legal services have been excellent. In the past three years, he and Ginger went out of their way to help me navigate the system many times—things they weren’t required, or even expected, to do and I’m grateful.
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William

star star star star star
29 Jan, 2019
Doug was my disability attorney for many years. He is knowledgeable, intuitave, does what he says he will do. I found Doug to patient and kind during tumultuous times. Doug was able to bring about a favorable settlement with my insurance company. I highly recommend Doug to anyone who needs a disability attorney.
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Debra

star star star star star
13 Jun, 2018
Douglas and Ginger were great. I had a disability claim against Lincoln Financial, and they had denied me benefits. Douglas filed against them and got my benefits, and even after I began to get my social security disability benefits, Douglas got me a final settlement. His office and staff were wonderful, and were always available to answer any questions. They had my benefits directly to my account, with a summary each month, as well as a year end summary. I would give them 10 stars for the great work and compassion they showed me.
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Victoria

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06 Jun, 2018
After frustrating attempts to deal with Cigna I was denied on my disability claim. I found Doug’s firm online, read many reviews and called for a consultation. After meeting Doug in person I hired him as my attorney that day. I have never gone through an ordeal like this but he is very knowledgeable and understanding. I appreciated the way he handled my case, made sure that I understood what was going on and kept me informed. I can say to anyone in this type of position who needs help that Doug is awesome. Not only is he diligent when working on your case but a very nice and caring person to.
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Anonymous

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21 Feb, 2018
Mr. Robinson recently helped me prepare my private insurance LTD claim. As my health is not good and I get easily confused, I was afraid I would mess things up on my own. His guidance was invaluable through this process. Mr. Robinson was a pleasure to work with and explained everything well, while being careful of the time so the cost stayed reasonable to me. He and his assistant responded to my calls/emails quickly and were always effective in their communications. They made me feel like a valued customer even though my case was 'small potatoes' for his firm. I strongly recommend working with Doug Robinson if you have a case that is in his area of expertise.
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