Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication from the attorneys
“James was always courteous, patient and professional. I'd never been involved in a lawsuit as a plaintiff or defendant and after working with James, I'm glad that I was the plaintiff who hired him to represent me.”
2
Attorneys are knowledgeable, thorough, and fight hard for their clients
“Robert Glass and his team have fought for my case extensively. I would recommend him to friends and family and will continue to seek his help for any future needs.”
3
Attorneys genuinely care about their clients and their well-being
“James is not just lawyer to me at all, James is now a part of my family & greatly appreciated.”
4
Attorneys provide clear explanations and set appropriate expectations
“James broke it down like I was reading 'Insurance company operations for dummies!' He is very knowledgeable and personable.”
5
Attorneys achieve favorable settlements and outcomes for their clients
“In the end, James got the insurance company to pay our medical bills and resolve the case. Looking back we couldn't be more appreciative of the work he did.”
Cons
1
One attorney had previously been disbarred and had continued issues with professional conduct
“This attorney was disbarred i”
2
One attorney failed to communicate important information about a leave of absence to the client
“A week after taking my retainer fee, she wrote a letter to the court stating she would be taking a leave of absence from August through December 2023 for personal and professional reasons. She failed to communicate this information to me, her client of only one week!”

All reviews

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18 Sep, 2024 by Cali peaches
Glass and Robson had excellent communication and made me feel like a priority every step of the way. I’m throughly impressed with the service I received during this tedious process.
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15 Sep, 2024 by Abigail pierce
Highly recommend! Robert Glass and his staff were wonderful to work with. Robert exceeded my expectations from start to finish, as well as with my settlement! He kept me informed at every step of the process. I genuinely felt as though I was a close friend or family member and will continue to recommend him to anyone needing legal assistance.
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03 Sep, 2024 by Luke hildebrandt
I would recommend Glass and Robson to anyone dealing with a personal injury. Robert was truly an expert, but more than that he was very transparent and responsive throughout the whole process. He was very honest with me, which is something you wouldn’t get from the mega personal injury firms. 5/5.
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01 Aug, 2024 by Shirley hughes
I don't really give reviews, but this law firm is the best I know of in GA. The staff is very professional and they gives great advice. Peyton Kelley and James Robson will make sure that you are a happy client after your case is settled. If I could give them 10 Stars, I would because it would be well deserved. They don't drag your case out for a long period of time. The get the job done in a timely manner. I recommend this law firm.👍
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24 Jul, 2024 by Lisa hamrick
Robert Glass and his team have been extremely helpful throughout the process of getting my settlement. I always felt like I was the only client with the level of contact and attention that my case was given by Mr. Glass and his staff. I don't wish another accident on myself, but if it happened, I wouldn't hesitate to reach out to Glass & Robson. The process was quicker than expected and very successful. My family appreciates everything they did for us.
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22 Jul, 2020 by Anonymous
I showed up in court in a wheelchair back in early February of 2020. I had been going back and forth with the roofing company that put a lien on my home after they failed to uphold the commitments made in our contract. I suffered multiple strokes in those two years, and I could barely catch my breath long enough to argue my case effectively that day in court. While exiting the courtroom Attorney Gibson handed me her card and told me to give her a call. From the moment she handed me that card Attorney Gibson completely took over and handled the situation for me. I never had to lift a finger because she took care of it all. Today my matter is resolved and the lien is removed from my home. Thank you GLF!
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06 Dec, 2016 by Azure
One of the Best Attorney's I've ever hired. Puts my business first. I would proudly recommend The Gibson's Law Firm to anyone.
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01 Dec, 2015 by Terri
Ms. Gibson has helped my client (a startup company) with several immigration issues in regards to securing visas for our employees. Ms. Gibson was always helpful, quick to respond, and did not mind explaining the nuances of immigration law. I will definitely use Ms. Gibson's services again.
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24 Dec, 2010 by Ray
Goes well beyond the normal duties provided by most attorneys. Provides counsel based on helping improve your business by finding a way to get the job done. Has a positiive attitude towards accomplishing the objective. Does not list all the reasons why you cannot do something. In addition to providing wise and sage counsel, he helps coach my small business. His 13 years of experience, including combat experience, as an officer in the Marine Corps provides a unique understanding of how to incorporate and integrate his advice into practice within my company, as opposed to just telling me what to do. That is, my people really look forward to hearing how he can help them and my business. For example, in order for my business to survive, the government dictated that we had to become self regulated by joining the old NASD. We did not even know what that meant. Every other attorney, and the NASD told us it was impossible for us to join. The fact that we did not trade securities, by definition, prohibited us from joining the National Association of Securities Dealers, a non governmental self regulated organization. Not only did he help us to become a member of the NASD, he held our hand through the entire process. He did everything from coaching our traders on the floor to sit beside us and fielded all questions in our interviews in Washington DC and Atlanta GA. He drafted and implemented all procedures required to accomplish the result. He even used his network to contact the chairman of the commission. We did not trade any
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04 Apr, 2019 by Roland
Victoria Smith is an extremely intuitive and intelligent attorney. I feel no need to explain my unfortunate situation, but I am 100% confident in her abilities. I highly recommend you consider hiring her as your legal representative.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Atlanta, Georgia?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.