Reviews

Overall rating

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4.7 202 reviews

Endure & finish well

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10 Aug, 2019
Susan was wonderful! She went above and beyond to help us as much as she could given our circumstances. Would use her again. If you are in need of help on a criminal case, please contact Susan Zereini at Burns Law Group!
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Karisse michel

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10 Aug, 2019
Great service! Ms. Zereini really went above and beyond for my case. I am forever grateful
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Jackie taylor

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10 Aug, 2019
Susan was such a HUGE help with my recent traffic ticket! I will definitely call her next time I need legal help.
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T l h

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10 Aug, 2019
Never having to have an attorney I was petrified. When I made the call initally, I spoke with Traci L, at the office. She was on it. She connected me with Atty Susan Zerreini (sorry if I mispelled you). Susan is the best. She went above and beyond to handle my case that served in MY best interest. And it was not a normal case by any means. When her team tells you to relax they will take care of it, they do. They are compassionate, caring and understanding. If you need a Great attorney that is human, has a heart and will fight for you, call Burns Law Group and Ask for Susan. Susan and Traci are THE BEST...forever grateful for finding them.
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Faye dycus

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10 Aug, 2019
Tim Burns is a very personable man. He is very easy to work with. We were kept fully informed at every step of the process. Would highly recommend!
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Anthony stevens

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10 Aug, 2019
Susan Zereini gave me nothing but honest advice and the truth from day one with my case. Susan and her entire staff are professional and easy to work with. I wish I had found them before this last issue it would have saved me and my family money and wasted time. Love you all but will not be seeing you again. Nathan...
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Kel b

star star star star star
10 Aug, 2019
I have appreciated the great service that was provided to me by Susan and the staff at Burns Law Group. Together, we had some extremely tough legal issues to work through. Through Susan’s diligence and determination, the sum of the outcome was the highest that we could have ever expected or hoped for. I would (and do) recommend Susan and her team to handle challenging legal matters. I am eternally grateful for, and blessed by her help to me. Kudos, and many thanks.
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Bob coleman

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29 Oct, 2017
The short version was after receiving a draft retainer agreement as a sample to review, there were no problems and my daughter was ready to sign. She asked for the final copy of the retainer agreement to execute. Upon receipt, it was totally different than the one she was originally given. After questioning the changes, which included no refunds of the retainer agreement if unused and a $300 admin charge that came out of the clear blue, the firm did not return calls or emails. I wrote a letter to Mr. Burns and never received a response.
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Anonymous

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27 Feb, 2017
I felt he didn't care about me, didn't believe my story, I spent more time with his paralegal who demanded money every time we met. Cut me a plea deal for a charge I didn't commit , just pushed me so hard that I should take the deal or could spend thousands of dollars and still end up in Jail for 25yrs. I would never recommend him for any one with a serious crime hanging around your neck. Never and Never.
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Anonymous

star star star star star
27 Mar, 2014
I hired Daran for three cases spanning three counties. I had a great outcome, but it had absolutely NOTHING to do with him and EVERYTHING to do with his paralegal at the time. I only met with him a couple of times and I think I spoke with him on the phone once. I spoke with his paralegal almost every day. His paralegal was the one who worked out the plea agreements for me and kept me informed. The one time Daran had to come to court especially for me, i.e., he didn't have other clients in the same court that day, he was late to the point that the judge almost continued the case. That was the last court appearance I had to make before being released from jail (I did not have a bond), so I begged the judge to wait and by some stroke of luck, she did. When he did finally show up, I had to tell him what the plea deal was. It was like he didn't already know. I would DEFINITELY NOT recommend this attorney. He is unresponsive and he just seems like he doesn't care. If it weren't for his paralegal, I would have fired him and gone with someone else or I'd probably still be sitting in jail. As a client, I felt like a case - just another few dollars in the bucket. When he did talk to me, he talked down to me like I was a nobody. This guy needs to get out of the customer service business or realize that he's working with people's lives.
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