Reviews

I am lucky to have been introduced to the Law Offices of Koo & Sobotta and to work with Mrs. Hoa. I completely trust her with my case because she is smart, clever, and knowledgeable. My results were excellent, fast, and sufficient. I highly recommend contacting her."

I’m extremely disappointed with the service provided by attorney Elizabeth Noellin and her assistant, Astrid Santiago. At first, everything seemed great—timely updates, document checks, and consistent communication. However, once our petition was approved, the quality of service drastically declined.Communication became inconsistent, updates stopped altogether, and they neglected to check the agreed-upon Dropbox for uploaded documents, despite my updating it for months. The billing structure also lacked transparency. They charge a flat fee upfront but then bill for reading emails, responding to them, and answering phone calls—without proactively sending updates on how much credit remains unless you specifically request it. This process felt unclear and frustrating. I also experienced unprofessional behavior from both the attorney and her assistant. Ms. Noellin asked to speak to my husband instead of me because she claimed she couldn’t understand me, despite my speaking fluent English. Ironically, my husband doesn’t fully understand English, yet she was apparently more comfortable communicating with him. This was not only unprofessional but also disrespectful. Astrid, her assistant, was no better. When I followed up after weeks of silence, she claimed they were missing documents from me. I informed her that everything had been uploaded to the Dropbox, and she admitted she wasn’t checking it because she wasn’t receiving notifications. Instead of apologizing, she curtly told me I needed to notify her directly in the future. When I asked her to be more respectful, she denied being rude and talked over me. Both Ms. Noellin and Astrid often came across as dismissive and unwilling to address concerns professionally. When I brought Astrid’s behavior to Ms. Noellin’s attention, her response was disappointing. She sent me two emails: the first, which was unprofessional and did not include my husband, reprimanded me for how I spoke to Astrid and stated that she didn’t want to hear any “recitation of what happened.” The second email, which was more professional and included my husband, reiterated that she would refund any unused credits and suggested I find another attorney. However, the refund process felt inequitable, and we received only a small portion of the fees for the work she had not completed. If you want to feel unheard, undervalued, and frustrated while paying high fees, this is the attorney for you. But if you value professionalism, respect, and effective communication, I strongly suggest looking elsewhere. This experience has been incredibly disappointing and stressful.

Professionalism at its best. From the very first consultation, it was evident that Valerie operates with an exceptional level of professionalism, expertise, and care. She takes the time to truly listen to her clients’ needs and concerns, ensuring that every detail is considered and addressed. Navigating immigration matters can be overwhelming, but her ability to handle the complexities of the process with precision and confidence was absolutely remarkable. Her diligence and commitment to upholding the highest standards of law practice gave me immense peace of mind during a challenging time. Her approach is both compassionate and thorough, always putting her clients’ best interests first. Thanks to Valerie and her assistant, Ms. Hoa, my case was handled seamlessly, and the outcome exceeded my expectations. If you’re looking for a lawyer who is not only knowledgeable but also genuinely invested in your success, Valerie and her law firm is wholeheartedly recommended.

I was recommended to Andrew Koo by a friend after my accident. The process went very well, Andrew and his team made sure i was always up to date with everything. The outcome was more than what i expected. I’m extremely happy with their expertise and efforts to help their clients. I would definitely recommend them to anyone i know.

Ms Hoa ! Mát tay lắm ạ. Hướng dẫn nhiệt tình. Tư vấn nhiệt tình, giải đáp mọi thắc mắc Thank ms Hoa nhờ c mà em sớm có visa

Thank Ms Hoa! Nhờ văn phòng, nhờ chị mà e có được visa nhanh vk ck em sớm được ở cạnh nhau Ms Hoa làm hồ sơ đầy đủ chi tiếc nên phỏng vấn được nhè nhàn

Andrew was super enthusiastic to answer all questions regarding my case. I definitely recommend this practice to anyone who is in search of immigration help from a professional and trustworthy law office.

Cảm ơn văn phòng luật sư đã giúp đỡ tôi thủ tục hồ sơ rất nhanh chóng và thuận lợi. Bạn Hoa rất mát tay nên hồ sơ của tôi đã được approval nhanh hơn dự kiến. Thanks Hoa nha!

Mr. Koo is an outstanding lawyer and person; he is very thorough in his practice, he cares a lot about his clients. He assisted my family with our immigration papers succesfully, and I highly recommend someone of his caliber to help others.

I feel so lucky and happy to work with the Law Firm of Koo&Sabotta. Mrs Valeria and Mrs Hoa, they both have always been enthusiastic in guiding my immigration case. I also highly appreciate Mrs Hoa Vu in meticulousness and dedication to her work. She is very professional and nice to me. This is definitely a trustworthy place, I will be back in the near future.

Attorney Valerie Sobotta and her legal team are among the best in the area when it comes to immigration. They have helped us through a very lengthy and challenging process of getting the green card for my brother and me. Our cases were definitely not a typical immigration case and we had a fair share of the USCIS not getting their acts together. But Attorney Valerie Sobotta and her paralegals (especially Ms Hoa) were really helpful along the way, always giving us great advice and always on top of things. They are dedicated, patient and understanding people. Just know that if you come to here for help with immigration, you're in good hands!

Muchas gracias a mi abogada Valerie, me a ayudo en el processo de obtener mi ciudadanía, en 6 corto meses.