Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and trustworthy lawyers who provide excellent results for their clients
“I completely trust her with my case because she is smart, clever, and knowledgeable. My results were excellent, fast, and sufficient.”
2
Responsive and attentive communication, keeping clients informed throughout the process
“From the very first consultation, it was evident that Valerie operates with an exceptional level of professionalism, expertise, and care. She takes the time to truly listen to her clients' needs and concerns.”
3
Compassionate and thorough approach, putting clients' best interests first
“Her approach is both compassionate and thorough, always putting her clients' best interests first.”
4
Affordable and transparent pricing
“He is very pro-active and responsive to help clients navigate the legal process. I'm thankful he was in our corner!”
5
Highly recommended by satisfied clients
“I highly recommend contacting her.”
Cons
1
Inconsistent communication and lack of updates after initial approval
“Communication became inconsistent, updates stopped altogether, and they neglected to check the agreed-upon Dropbox for uploaded documents, despite my updating it for months.”
2
Unclear and frustrating billing structure
“The billing structure also lacked transparency. They charge a flat fee upfront but then bill for reading emails, responding to them, and answering phone calls—without proactively sending updates on how much credit remains unless you specifically request it.”
3
Unprofessional and disrespectful behavior from the attorney and assistant
“Ms. Noellin asked to speak to my husband instead of me because she claimed she couldn't understand me, despite my speaking fluent English. Ironically, my husband doesn't fully understand English, yet she was apparently more comfortable communicating with him. This was not only unprofessional but also disrespectful.”
4
Unsatisfactory response to client concerns
“When I brought Astrid's behavior to Ms. Noellin's attention, her response was disappointing. She sent me two emails: the first, which was unprofessional and did not include my husband, reprimanded me for how I spoke to Astrid and stated that she didn't want to hear any 'recitation of what happened.'”