Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Knowledgeable and professional handling of estate planning, including wills, power of attorney, Medicaid applications, and other legal matters
“She professionally and efficiently handled all details required, from wills, power of attorney, to helping complete Medicaid applications.”
2
Compassionate and understanding approach, especially during difficult times like the loss of a loved one
“She was understanding and helpful. I would highly recommend Suzanne and Pyke & Associates to anyone in a similar situation.”
3
Responsive and timely communication, including prompt replies to questions and concerns
“She would be my number 1 pick for personal affairs in the legal sense.”
4
Excellent client service and attention to detail
“She went through everyone of them with us, giving direction on each and also tried herself to make contact with one of the parties while we were with her to help us get the answers we needed.”
5
Highly regarded and respected by colleagues
“It is obvious that she is highly regarded and respected by her colleagues.”
Cons
1
Potential for impatience, arrogance, or lack of respect towards clients in certain situations
“Ms. Presley seemed knowledgeable, but impatient, had a bit of an attitude, and some arrogance. I did not feel that she treated me, the customer, with respect and compassion for the most difficult situation I was dealing with.”
2
High fees for certain services, which may not align with the value provided
“After rejecting her fee to accomplish a minor change to our Estate Plan, we had another attorney handle the matter at 1/10 the fee demanded by Presley.”

All reviews

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30 Jul, 2017 by Andrea
Suzanne prepared our will, and it was a wonderful experience! She did a wonderful job of advising us and helping up prepare the proper documents. I would highly recommend her.
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27 Jul, 2017 by Sheila
Very easy to work with. Helpful and understanding. Process was not stressful. Offered advice and suggestions. Particularly helpful in addressing challenges of second marriage and children and grandchildren. Very supportive assistant.
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25 May, 2015 by Carol
We had the recent good fortune to meet Suzanne when my Aunt died, as she had worked up her will with Suzanne. We were having a difficult time dealing with everything for all of the usual reasons, but every time we met with Suzanne we left feeling informed and secure that we were in good hands. Suzanne was professional, very knowledgable, and helped us to understand the process ahead of us. She was careful to inform us of, and explain any options that we had available to us, including the possible consequences of different choices. Suzanne was extremely patient with our many, many questions, and careful process of working things through, and we felt that we could speak very directly with her, and receive the same in response. Her compassion and good sense of humor, much appreciated in the situation, was an extra bonus, and I felt like I was dealing with a friend when working with her. Given that we were out of state, we had to do a lot of communication by email, and I have never before had someone respond so quickly to my questions. Suzanne went above and beyond helping us with everything that we needed, and was a pleasure to work with. We keep trying to talk her into moving to our state so we could have a lawyer that we both trust and like, but she has, unfortunately for us, declined the invitation. We highly recommend Suzanne to anyone needing legal help.
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17 May, 2015 by Freeman
This was my first experience with a lawyer in a personal sense. (I've dealt with a number of lawyers in the business sense). The encounter came about following the death of my sister and I didn't know where to begin or how. Ms. Presley was both understanding and knowledgeable while being patient, kind and understanding at the same time. The problem was further exacerbated by having to do a significant fraction of the work from a distance of 2,000 miles. ( I wish that she practiced in California as well). She would be my number 1 pick for personal affairs in the legal sense.
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13 May, 2015 by Anonymous
Suzanne was the first lawyer that my wife and I met at the law firm we chose to draw up our Living Trust. She was very friendly, but we quickly realized that she was also very knowledgeable. She did a great job of making it all comprehensible. That was about five years ago, and since then I have been back to the firm several times for business-related issues and financial planning, sometimes seeing Suzanne, other times seeing the firm's Partners. She represents them well. It is obvious that she is highly regarded and respected by her colleagues.
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