Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable, experienced, and professional lawyers who fight for their clients
“Professional, compassionate, extremely knowledgeable. You will feel as though Esquire Turbin really cares about your situation after speaking with him and he will point you in the right direction with sound advice.”
2
Caring and compassionate staff who provide personalized attention and support to clients
“Everyone at the office was friendly and caring and the service was great. I recommend Richard Turbin as a lawyer you can trust and have faith in when you have trouble.”
3
Successful in obtaining favorable settlements and outcomes for clients
“They were able to get me a large settlement in a little over a year from first meeting them! They really know what they're doing.”
4
Transparent and communicative throughout the legal process, keeping clients informed
“Their team has always been transparent and communicative, keeping me updated with any advancements on their end.”
Cons
1
Potential issues with responsiveness and availability to clients
“I asked to speak to Mr. Turbin and the Paralegal said he is too busy to talk with me. So I asked if I could talk with her, and she said she is too busy to talk with me.”
2
Concerns about thorough case review and understanding client needs
“They never even reviewed our case but they said that they did. How can they review 1,300 pages of medical records in 2 days.”

All reviews

star star star star star
27 Aug, 2024 by Katniss everdeen
A great lawyer goes above and beyond for his clients.
star star star star star
13 Feb, 2024 by Raquel otani
star star star star star
27 Dec, 2023 by B k
Horrible. Save your time and money. Look for another Law firm. They are horrible. I asked to speak to Mr. Turbin and the Paralegal said he is too busy to talk with me. So I asked if I could talk with her, and she said she is too busy to talk with me. That is a red flag from the start. They never even reviewed our case but they said that they did. How can they review 1,300 pages of medical records in 2 days. Horrible. I am glad to go to another Attorney that makes time for their clients. And I didn't even ask to talk with you about talking with 1,300 pages. It was only 4 pages tops of notes. So you knew the meret of the case. How would you know what I wanted to talk about or how many pages I had. You didn't even make time for me. You and your Paralegal said you don't have time for me even before I said how many pages I had or said anything else. You said I'm not credible... I have the entire conversation between myself and your office staff recorded. It shows your sketchy. And I didn't even demand nothing. I asked if I could please make an appointment to talk with an attorney. And they said your too busy. Then I asked if i could please schedule with the Paralegal and she said she is too busy and can't talk with me. I just had some questions. But it shows your character. You lying and making up stories and you don't make time for your clients. I have everything recorded. So I have the proof. But then again it shows you and your staffs character. It is what it is. There are better attorneys out there that truly care and take the time to help their clients.
star star star star star
15 Nov, 2023 by Nicholas
I have hired this firm on two separate incidents. The first incident, not knowing how the process works, I called a few different firms to get different opinions. One firm seen on tv referred me elsewhere which I did not follow, called Turbin Chu and Heidt to set up an appointment, and the third ghosted me on my appointment confirmation. Once I agreed to their representation I gave them all the information I could give them and they were able to obtain the information I did not have or know about. Throughout the process I was able to focus on my rehabilitation, I kept in touch through email, office visits (pre-covid), and phone calls. In the end I was able to get the treatment I needed and "all parties" were able to resolve this case quickly. I also received some advice that I took that helped my next situation Second incident (post-covid), I would be SOL if I did not follow the advice received from the first incident. Long story short, uninsured/underinsured motorists can get away with a lot, leave you SOL, and stuck with the bills. I called this firm again, rinsed and repeated the process. I really appreciate the work that this firm has done for me. Intelligent, experienced, communicated well (goes both ways), and very down to earth when in regular people conversation.
star star star star star
04 Nov, 2023 by Diane lauren
Richard Turbin and his team really went above and beyond and were key to the successful outcome in my case! Cannot say enough about the entire team here. Thank you so much for your expertise and caring about my situation. Aloha!
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star star star star star
28 Jun, 2024 by 野口ひかり
最初から最後までとても丁寧にご対応いただきました。メールの返信も早く、相談や質問があった際も、迅速に対応いただきました。 この度は大変お世話になり、ありがとうございました。
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star star star star star
31 May, 2024 by 富本純司
E2ビザ取得に関して当初の予定より短い期間で取得する事ができ感謝しております。又、取得期間中のこちらからの質問や問い合わせに対しても迅速に対応して頂きました。有難うございました。
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star star star star star
11 May, 2022 by Hoshi megumi
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star star star star star
11 Nov, 2022 by Lynn
I hired Brandon to use in a Time Share inheritance, and everything went seamlessly! He is an excellent Lawyer, and if I ever needed help again, he would be the first to call! Do not hesitate; he is responsive to all phone calls and emails. I can not say enough except thank you!
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star star star star star
14 Feb, 2014 by Karin
Mrs. Ing notified me that she represents employers, and was unable to assist me personally. Yet she took the time to respond to my email, and gave me a few names to call. A few of which were names with which I was already familiar with, along with a few others I was not. What will happen from this point forward, will depend on my case and the lawyer...but I am grateful that she took time out of her day to assist me.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Honolulu, Hawaii?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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