Reviews
Overall rating
Shenika hudson
13 Jan, 2025
🌟 **Outstanding Experience with Guidant Financial** 🌟
I recently went through the ROBS process with Guidant Financial for my franchise business, and I can't express how fabulous the experience has been—especially thanks to Tina Harris. From day one, she has been an incredible onboarding specialist, guiding me every step of the way.
Tina has consistently made herself available to answer my questions, no matter the time of day. No question was too big or too small; she made me feel comfortable and valued. I never once felt belittled or hesitant to reach out, and every time I did, I received a thoughtful response the very same day!
Her dedication and knowledge transformed what could have been a daunting process into a smooth and enjoyable experience. I truly appreciate her support and expertise, and I highly recommend Guidant Financial to anyone looking to embark on their business journey. Thank you, Tina, for making this experience so fabulous!
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Matt croon
20 Dec, 2024
Michael is TOP NOTCH! He is a wealth of information, incredibly responsive, and always goes above and beyond to offer assistance. His Customer service is beyond world class!!
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George zhang
18 Dec, 2024
Hands down the best services experience EVER! They have their operation down packed, fast, precise and effortless (since they are doing all the hard work!). I want to shout out to Tanay, she is a rock star!
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Michael dolliver
12 Dec, 2024
I used Guidant Financial for their ROBS program to purchase an existing franchise. I feel lucky to have been connected with Hope Asbach as my onboarding specialist. She was a PRO. I was not educated on the program or process, but she did a fantastic job "holding my hand" through the process. Things went very smoothly and she managed expectations so all parties were comfortable. Highly recommend!
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Scott bush
13 Nov, 2024
This review is for Kiara in the customer service department. She did a great job of helping me get my 5500 completed and filed. Although Guidant can be very frustrating with the way they handle documentation requirements, the customer support is much better with great individuals like Kiara. Thanks again Kiara!
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J.c. johnson
04 Nov, 2024
I have worked with Guidant for about a year and a half and they have been an essential partner in my business and knowledge Growth. I recently had a big need to change some setups and Helen Denowh was incredibly consultative and helpful, coordinating all of the necessary resources to get me where I needed to be.
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Christine jernigan
30 Oct, 2024
As we navigated through unfamiliar and frankly confusing steps with our business, it was ultimately Jamiela Winfield with the Redwood Team that genuinely eased my stress and frustration. She took so many of my calls and patiently explained every step of the process for us. Can’t thank her enough for her amazing customer service.
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Brendan buechel
28 Oct, 2024
I used Guidant Financial to do a ROBS rollover and help fund my startup business. Their expertise and professionalism walked me through every step of the way and answered every question I had. I was fully funded in 30 days. It's a great feeling to know, I am able to find my dream via ROBS. Best Day Ever!!
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Diane parks
25 Oct, 2024
this is an outstanding company with stellar customer service. Thank you Jaimie for walking me through each step and making the process unbelievably easy. I wish I had done this a year ago but honestly, I dreaded what I thought was going to be a time-consuming and complicated process. This was absolutely not the case and thank you Jaimie and all for a wonderful service!!!
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Anonymous
12 Sep, 2024
Shelley is a 10/10 support through a challenging time. I cannot say enough of her praises. She is thorough, thoughtful, and kind. Absolutely recommend her services and if there is anything she cannot directly address, she has great connections in the community for referrals to someone who can.
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Sven lohse
04 Sep, 2024
I really appreciated the high level overview of the entire ROBS funding process at the start of my interactions with Guidant. They offer clear information by recorded video and in pamphlets. Once I was in the weeds, they were also very responsive answering my questions.
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Anonymous
29 Aug, 2024
I just wanted to help the people in very tough situation and in uncertain condition of their life. I know the pain and uncertainty in identifying a right attorney which is the most important step during this period. My case is an unique of it's kind and a complex one. I can’t express my painful situation when I initially contacted and met Shelley, honestly there are no words. I was in completely uncertain condition and pro se and nearing the due date to respond to the court for a petition from my ex. That was when I met Shelly. She was very kind, patient and discussed all the case background in detail. Immediately after that she started working and clearly defined the path to an amazing outcome of the case in detail. I can’t imagine where I am today and for sure it would not have happened without Shelley. She is very talented, patient, well organized and extremely dedicative. I could just forget about my case as it was in her hands. She was always used to be very proactive, responsive and taken care of all of my case beyond an attorney and helped me to bring me to the situation where I am today.
She is very unique attorney for such a reasonable fee. For sure she deserves multiple times higher fee than what she actually charges for her work and that too with no compromise on the work that she does. I am sure her intention is to do the service to the community for a nominal fee and so she is helping the community like that, otherwise it’s impossible to get such a great attorney with that much of high quality work. One can just pick Shelley as one’s attorney when in need without doing any research.
Lastly one most important point: Due to some personal constraints, she had to take break from her work, but my case was seriously in progress. The day when I heard about her withdrawal news, I was almost like collapsed with that news. But she transitioned very very smoothly and carefully, and made me feel like I am completely safe and after that only, she withdrew from the case. During this process, I could not think of her dedication and sincerity in making sure that she referred and transferred my case to the best attorney, transferred all my case documents, expressed her interest to provide all case details as and when needed to later attorney and made sure that the transfer happened very carefully and smoothly and after that only, she exited from my case. Just because of her and my later attorney, I am living my life peacefully today, otherwise I can’t even imagine my situation. I appreciate all your help, Shelley and I don’t have any words to convey my sincere thanks to you. You literally saved me completely. Anybody in need, please don’t waste time and money in searching multiple attorneys. Contact Shelly right away and if she is available and accepts your case, then I am sure you are the luckiest person and will be placed at the safe place finally.
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