Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent customer service and communication
“The communication was always excellent and I appreciated him letting us have a say in where we settled and not just trying to rush us through things.”
2
Knowledgeable and attentive attorneys
“Zach was on top of all the details that prior agent had been helping us with. He took over our case with ease and professionalism.”
3
Successful case outcomes and satisfied clients
“My case settle for the policy limits of the guy that hit me and I was really happy with the result. I definitely recommend Ryan and his staff.”
4
Compassionate and supportive approach
“Ryan was so compassionate, concerned, reassuring and personable that I felt like I was his only client and I knew he would take care of me.”
5
Responsive and available to clients
“Even after hours they have a 24 HR call center I could leave a message with a live person.”
Cons
1
Occasional communication and responsiveness issues
“I left voicemails that often took months to receive a call back. He missed appointments.”
2
Isolated incidents of poor customer service
“I felt like my daughter and I didn't matter. We were too insignificant for the firm.”

All reviews

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22 Apr, 2024 by Tim wheeler
If I could give Sargent Law Firm 100 stars I would. My son was riding his E-Bike down the street on the sidewalk when a jeep turned in front of him. The guys insurance company Actually blaming my son and not taking responsibility. My insurance agent recommended an attorney out of Washington so we sat down and had a consultation. His fees were almost 40% which I thought was high. A friend happened to mention Sargent Law Firm, after doing a little research, I noticed that they sponsored the local BMX track that they specialized in motorcycle injury cases. We called and set up a consultation Zach was and has been amazing throughout the whole process! He explained because my son was a minor they also only charge a 25% fee instead of the 40% we were quoted elsewhere. The communication was always excellent and I appreciated him letting us have a say in where we settled and not just trying to rush us through things. I would 100% recommend Sargent Law Firm for any accident claims! Oh and thanks for the hat I will wear it with pride.
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12 Mar, 2024 by Kevin aguilar-mcfarlane
I highly recommend this firm. Zach has helped not only me but my wife as well through multiple situations that has reinforced why we went with this firm. Their staff is friendly, responsive, and prompt with returning calls. I thank Zach and every staff member for doing what they do best and making things go smoothly
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10 Jan, 2024 by Amanda burruss
Attorney Zach at Sargent Law Firm is amazing! I was in a serious car accident involving multiple vehicles and multiple insurance companies. I was very much drowning in details trying to navigate the complexities of an auto insurance claim that was certain to leave me on the hook for medical bills and auto repairs that I should not have to pay. Once I hired Zach, he and his team took the burden off me completely. Not only was he supportive and efficient throughout the whole process, he was extremely responsive (answered the phone and texts promptly). He even went so far as to stay on top of new legislation to leverage DOUBLE the settlement amount that was initially offered to me. Zach turned a terrible experience into a great outcome that made me more than whole. If you're wondering who to hire, give Zach a call, you won't regret it!
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10 Jan, 2024 by James cameron
Zach went above and beyond to make sure my case was handled properly. Our long journey of hurry up and wait he always made sure to keep communication. Sargent Law Firm is hands down the best in the law field. Thank you so much for your help and will definitely hire you for future needs!
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21 Dec, 2023 by Margaret talton
Zach was very profession and prompt to respond!
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Best lawyers in Coeur D Alene, ID

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29 Oct, 2024 by Bryan timmins
So far my experience with Sullivan law has been great. Good price great communication. They have helped me out and I had multiple charges most dropped. They seem to do all they can for you. I am getting sentenced dec.18 2024 and pray to God it goes well Luke Crawford is my attorney and he's a great guy no matter how my sentencing goes i am grateful for his services. Thanks luke
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22 Oct, 2024 by Feanor kelsick
Luke went above and beyond my expectations to get me the best possible outcome for my case, very happy with my representation, highly recommend!
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09 Oct, 2024 by Austin h
Luke did spectacular at representing my case. He is well respected by courts and clients.
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23 Sep, 2022 by Janet
Mr Wesley Somerton im ms Janet postlethwait I would like to Reinstate my case Sir I would Like to see Judge Caldwell Again ive called Mrs Audreycontacted her office 31days after my court date To appliel Judges Decion I need to let you know I have no Car no Drivers licence to do my community services Im also on a Cpap machine daily Sir im set to have surgery on October 26 I take alot of medication daily Sir i have contacted The public defenders office 3Times buy phone 2 by Text messages Sir i was'nt late on Appealing I would like to just have another Chance to exsplain myself BETTER in court I would just like to have a chance I have contacted ( second chanceDiscpleship minitries) soup kitchen Mr Dana on 5/25/2022 i was excepted No car to compleat this service by courts Sir im still taking Responcibliety for my mistake I made I would Sir like another chance to exsplain myself 100persent in Judge Caldwell's court I dont feel I was Honestly Respersented in court like i should have been Thank you Sir for your Time please im just asking for another chance to exsplain my Mistake Today's Date is September 23/ 2022 Have a blessed day
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star star star star star
29 Oct, 2021 by Jason
My father was hit by a car. After talking to several attorneys and firing the first. I found wes larson at james vernon and weeks. They were professional serious and very speedy.. we received the maximum settlement possible. Very quickly.. and a year. And a half later. I received a call from wes. Who told me he had still been working for. Us and had an additional 20k from the insurance company. Incredible attorney. Ten stars. If you need a AAA all star lawyer. This is the man you want in your corner. I recommend him. Highly.
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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