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Reviews
Top review highlights
Pros
1
Friendly and professional staff, including attorneys and receptionists, who provide a comforting atmosphere during stressful times
“Freindly personnel from receptionist to attorneys, comforting atmosphere during stressful times.”
2
Highly experienced and knowledgeable attorneys who work hard to resolve clients' legal issues
“This firm is truly the Best of the Best. Marshall Subach successfully resolved my legal issue. He is a highly experienced attorney and will work very hard to resolve your legal needs.”
3
Attorneys are described as honest, caring, and great communicators who go above and beyond for their clients
“Competent,caring, reasonable, and great communicators”
4
Clients express great satisfaction with the services provided, describing the experience as the "easiest most professional legal transaction ever."
“Couldn't be happier. Marshall Subach was the best. Easiest most professional legal transaction ever. Would highly recommend.”
5
Attorneys and staff are responsive, prompt, and keep clients informed throughout the legal process
“Marshall Subach and Matthew Pappas were very impressive and pleasant to deal with. You want solid people that know what they are talking about to represent you, especially with one of the biggest purchases of your life, definitely found that here!”
Cons
1
Some clients experienced issues with communication and responsiveness, reporting long delays in getting responses to emails and calls
“You have to send multiple emails and call day after day to get a response. They tell you they will follow up with you and never do.”
2
There were concerns about unprofessional and uncaring behavior from the attorneys and their assistants, including providing inconsistent information and advice
“She seemed like a very nice person, but the more I got to know her and her assistant I realized how unprofessional and uncaring both of these woman are.”
3
A few clients reported issues with the firm's organization and handling of escrow and other administrative tasks, leading to delays and mistakes
“Finally, if escrow is as they described - "complicated and so much behind the scenes that you wouldn't know and understand:" it is clear from the previous bullet points that they haven't been able to master it themselves.”
