Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Responsive and helpful in providing guidance and direction, even for non-paying clients
“I called Susan Grammar at 9:00 PM, expecting to leave a voicemail explaining my concerns and the situation I needed help with. To my shock, it was Susan herself that answered! I was shocked, in a good way. She went ABOVE and beyond to assist me and gave me all of the answers I was inquiring about and sent me in the right direction of someone that could help me if she didn't know the answer.”
2
Knowledgeable and efficient in handling estate planning and family trust matters
“Ms. Grammer completed our estate planning and family trusts in an expeditious manner. She answered all of our questions and made the experience easy as we had been to several other lawyers who couldn't give us the direction we needed to complete a complicated and sensitive issue.”
Cons
1
Unprofessional and rude behavior, including falling asleep during client meetings
“She is the most unprofessional, disrespectful and RUDE PERSON I'VE EVER DEALT WITH! ! ! A absolute waste of time and money. Run away before you even think about obtaining her services. Also she is constantly falling asleep during consultation in her office. Which is always, at least two hours after your appointment time.”
2
Excessive and questionable billing practices, including charging for unnecessary work and consultations
“Beware bills for bogus consultation fees! Don't call her office inquiring about her services she will send you a bill for nothing.”
3
Lack of follow-through and communication, resulting in delays and unresolved cases
“Took over a year to get any paperwork done. I would wait for hours for a scheduled meeting, would call me at 10:30-11 pm to ask questions I already answered four times. Always yelling, would get mad if you didn't know the answer to something.”
4
Unprepared and ineffective in court proceedings
“She made me wait 3 hours past my appointment time, (every time!), lost paperwork and expected me to reproduce it, billed me 3 times a week, and NEVER knew who I was or what my case was about, despite many face-to-face meetings with her.”
5
Prioritizes her own interests over the client's needs
“She told me when I went to court to tell the judge in a civil case she could not be there due to another case and assured me they would give me a continuance. Well next thing you know, judge is swearing me in. The other guy had his lawyer, but not me.”

All reviews

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04 Aug, 2024 by Drea t
I used her about 15 years ago and based on the recent reviews things haven’t changed. Do NOT use this woman for ANYTHING. She solves absolutely nothing and just finds ways to draw out cases rathe than end them. She drew my divorce out 18 months then I finally fired her - In front of a judge that Susan didn’t even show up to the hearing for. I was trying to get a divorce and a move away and what she couldn’t accomplish in 18 months I accomplished in ONE hearing (AND won on my own). Don’t waste your money on her unless you like just throwing it in the trash cause that’s all you’re going to get from her.
star star star star star
18 Jul, 2024 by Codey hart
star star star star star
02 Apr, 2024 by Sheila burnett
I decided not to hire her and she kept most of my money. She had me to make copies of a lot of paperwork that she was supposed to do. Very unorganized and speaks to staff and clients as if they're beneath her. She hadn't done anything on my case...I was gathering the documents but she still kept my money I put down on my case..out of over $2000...I got back a little over $100. She's a crook with no respect for people.
star star star star star
28 Jan, 2024 by Sarah z
I would give no stars but that isn't an option she likes to hike up the bill and do nothing if you call and even talk to her secretary $75 a call and then she will tell you she has gotten your child support stop and then it still keeps coming out of your check and then you call payroll and get it, stopped yourself a
star star star star star
08 Jan, 2024 by Josh sullivant
if zero Stars was only an option Doesn't listen took over 3 calendar years to settle a simple child custody/visitation case before/ during & covid has repeatedly lost information and had me answer the same questions over and billed me for it I had to tell her at two separate office visits I wanted child support we did win the case but butt she couldn't seem to get my child the money that he was owed because I owed her a money at that point im under a financial strain now if she would have just done what I asked her to begin with I wouldn't owe a massive amount of money I give the same exact information to public aid and they got my child a check / and now I am losing a portion of the 3 years x4 children back child support and current support for 1 child to the state of IL and I'm still expected to pay three to four times of what the initial retainer fee cost . Maybe I should take the Advice from other reviews and just right a letter to the state bar + a few FOIA request's to Springfield /Chicago & Missouri
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29 Jul, 2024 by Kurtavia white
Galanti is the best attorney I’ve ever had! He gets the job done & quick! Workers comp while I’m out of work, chiro for my pain… he sets it all up for you! No worries! I’m so confident when I work now because “I’ll call my attorney Galanti on you” lol I’ve recommended so many friends and family to him!
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06 Jun, 2024 by Shannon coleman
Yes, I was here. No it wasn't for me. So, this is an office review. It's lovely. Clean. The young receptionist was sweet, she offered a little conversation and refreshments. The building is gorgeous. Those I did interact with were very upbeat and nice.
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06 Apr, 2024 by Nick p
I had the privilege of being represented by Dave Galanti for my worker's compensation case, and I cannot overstate his exceptional qualities as an attorney and a compassionate advocate. From our initial consultation to the successful resolution of my case, Dave demonstrated unwavering dedication and support. Dave's deep understanding of worker's compensation laws, coupled with his genuine concern for his clients' well-being, sets him apart as an exemplary attorney. Throughout the entire process, Dave patiently explained my rights, options, and legal proceedings, ensuring I felt informed and empowered every step of the way. What truly distinguishes Dave is his personalized approach to representation. He took the time to listen to my story, understand my concerns, and tailor his strategy to meet my specific needs. His guidance and support were invaluable, providing me with reassurance and confidence during a challenging time. Beyond his legal expertise, Dave exhibited genuine empathy and care for my situation. He regularly checked in on my progress, offering support and encouragement that extended far beyond his professional duties. His compassion made a significant difference in my journey to recovery. Thanks to Dave's tireless advocacy and commitment, I received the compensation I deserved without undue stress or hardship. I am immensely grateful for his exceptional service and would wholeheartedly recommend Dave Galanti to anyone seeking a caring and skilled worker's compensation attorney.
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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