Frank P Andreano

58 N. Chicago Street, Joliet, IL

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4.5 / 5
Avvo
4.5
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Avvo rating
16 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Last reviews

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4.5 16 reviews
Avvo 4.5

Michael

star star star star star
11 Jun, 2022
If you would like your calls to go unanswered and to have people that answer the phone be rude and condescending, then this is the law firm for you. I contacted this firm and left a total of 9 messages on a daily basis with the person that answered the phone which was Kris to have the attorney call me regarding a new case. When the attorney finally contacted me, he informed me that he would speak to opposing counsel and get back to me within 24 hours. That did not happen and I continued to leave daily messages until approximately a week later, when the attorney contacted me and informed that he would speak to opposing counsel and get back to me. I asked him wasn't this what he told me a week ago and he said that would talk to opposing counsel and get back to me within a day (again). That did not happen and he had another attorney contact me from his office who informed me of the fee and that the first attorney would take my case. After that, I received a call from the person that answers the phone by the name of Kris, advising me that the attorney all of a sudden could not take my case because he was scheduled for hip surgery and that the other attorney in the firm would take my case. Once I informed her that my old attorney would be paying the bill and providing payment because that is what the old attorney informed me he would do, Kris immediately became rude and condescending and would not even let me speak. Then she informed me that the attorney would not be taking my case, which I found extremely interesting that a person that answers the phone who is not an attorney could make that decision for an actual attorney and on behalf of the firm. She ended up hanging up on me for no reason whatsoever. I started this review out by saying if you want a law firm that doesn't return calls and office staff who are rude and condescending and obviously has power trip issues, then this is definitely the law firm for you.
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Ruwaiz

star star star star star
28 Jun, 2021
I had a moving violation ticket for operating electronic device while driving. I call the Andreano Law firm and Attorney Frank Andeano take care my case. without going for any trial ticket got dismissed at the first court date. All i have to do is submit the documents any pay the consultation fee online. Very convenient and helpful people. Im very thankful for this law firm.
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Amy

star star star star star
24 Feb, 2021
I had a traffic issue I was very worried about and he assured me everything will work out. And it did and better than I imagined. He and his associates were very friendly and helpful. If I ever need any help in the future he will be the 1st one I call. Thank you so much!!
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Top review highlights

Pros
1
Excellent legal representation and advocacy in court
“He did an outstanding job in representing me and I was confident with him handling my traffic case. He was passionate about winning my case and honest in presenting me with all my options.”
2
Caring and empathetic approach, prioritizing client's well-being
“He was very good at understanding what I was going through and very reasonable with everything he even explained and made sure I understood what was going to happen in court.”
3
Dedicated and persistent in fighting for clients' interests
“He never gave up and was willing to fight the system. We turned down the prosecutors plea deal and won the case. Frank cared about my case and I am glad he was on my side.”
4
Fair and transparent in handling fees and costs
“He was more than willing to work with me on payments and he carried himself exceptionally in the courtroom.”
5
Excellent communication and client support
“He was always available to answer all of our questions and at all times and was knowledgeable about the process.”
Cons
1
Unresponsive and rude office staff
“If you would like your calls to go unanswered and to have people that answer the phone be rude and condescending, then this is the law firm for you.”
2
Inconsistent in following up and keeping clients informed
“When the attorney finally contacted me, he informed me that he would speak to opposing counsel and get back to me within 24 hours. That did not happen and I continued to leave daily messages until approximately a week later.”

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