Reviews

Top review highlights

Pros

Excellent legal skills and work ethic

“Mr. Ruston helped me with my slip and fall case against Hardees. He was great to work with and we settled the case at mediation last year. It was a wonderful outcome and I couldn't give more of a glowing recommendation of his legal skill and work ethic.”

Highly professional and responsive

“Fadi let us know what concerns and questions we should be asking as he worked behind the scenes on our behalf automatically, and in a timely mannor. His level of professionalism is as good as it gets.”

Thorough knowledge and expertise in the field

“I had been putting this off for a long time because I didn't want to deal with my family members but once I started with Mr. Rustom, it all went very smoothly. He just charged us a flat fee even though we had to meet several times and we spoke on the phone a lot. I think he really knows everything there is to know about trusts, there wasn't a question we asked that he couldn't answer.”

Excellent courtroom presence and preparation

“I have witnessed him in court cross examining the states witnesses and it is a sight to behold! He does his homework and is always one step above the competition.”

Cons

Lack of communication and responsiveness

“We called and sent numerous texts but he rarely replied. The few times we were finally able to contact his office, the paralegal told us several times he was just too busy with other clients.”

Mistakes and errors in legal work

“We discovered the legal paperwork had numerous typo spelling errors. Also, one motion where he attached a 'Certificate of Service' was not actually filed with the court case.”

Failure to keep clients informed

“He didn't share information from his attendance with Plaintiff and Judge during Case Management Conferences. He didn't share copies of any motions he filed with court until we dismissed him.”