Reviews

If I could give zero stars to the so called lead Lawyer I would, this place not only not help poor people of color who have no place to go, they help housing evict you!

Intake female who takes call rude curt manner then hangs up. Couldn't get through again and no one called me back.

They won't help an 80 year old with insurance appeals or medical neglect/abuse because she is unable to speak vocally due to a trach. She is perfectly capable of nodding to questions, but they won't accept that. Unbelievable. If anyone needs help, it is those in the toughest positions, like this. Shame on you Prairie State. The main reason you were contacted by POA was for insurance denials and trying to get them reversed so proper rehab can be obtained. The neglect/abuse portion came after your secretary saw photo proof and so did whomever she had me text the photos to. You must be blind to not see the evidence. So I ask, if an 80 year old can not vocalize her abuse/neglect since she was medicated, does that mean it didn't happen? And why won't you fight for someone's right to live and heal through rehab when their insurance won't honor their responsibilities? Again, shame on you... guess you can't handle a real case.

I just called there the woman that picked up never let me know she was a receptionist usually you can tell , so I went on and on about my serious legal issue and I got I’m sorry the lawyers go home at 1:30 call tomorrow… ok who do I ask for ? Well who ever answers the phone can help you , REALLY because you just answered the phone ! I’m not going there for sure !

They had a very unprofessional lawyer call me, and he had a very condescending tone when he spoke to me for the brief seconds we spoke; before i had to hang up on him.

Called to speak to someone to ask what my options were on an issue with an apartment issue and the person I spoke to was very rude, basically said "what do you expect me to do about it" all I was asking is if my situation had any legal stand point for me to do anything about it. He asked me questions and would cut me off as soon as I started answering them. Told me to write a letter about my concerns, which got me nowhere. So when his advice failed, I went my own route. I posted publicly about my issues to every platform I could and was able to get the attention of corporate managers to finally see how serious my issues were. I didn't ask for anything to the extreme, just for my issue to be fixed. It's no wonder they don't have a lot of business. They lack compassion towards any potential clients. If it was something they were able to help me with then I would have definitely tried to pay them something just for helping me but they had absolutely no interest in even listening to me. Whoever I spoke with was rude and lacked the basic human skills to communicate with another person. Makes you wonder if lawyers really do sign their souls away to the devil. My situation was a major health issue that I could have died from and the lawyer could care less. Even if there was nothing they could do to help me in my situation, the person could have at least heard me out instead of butchering the conversation and making me feel like I had no options, no hope, and no legal standpoint. Probably one of the worst phone calls I've ever had with a lawyer. I would never recommend them to anyone I know. I would rather pay a fee just to get another lawyers opinion and advice, even if they weren't able to help me. Just so you know, if you even have to contact an attorney for advice, more than likely you do have a legal standpoint, especially if your health and safety are at risk.

The first time I called they took all my information wasted a whole lot of my time only to wait until the day before to tell me I was on my own with my Medicaid denial. The second time I called I only want to phone number off of their bulletin board. Just a plain simple phone number and I had to listen to the menu three times to even talk to a human being… But again not even a phone number.

There are a lot of good law offices in rockford il and prairie state is not one of them.