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Reviews
Top review highlights
Pros
1
Knowledgeable and thorough in understanding client needs
“Rachel was very knowledgeable to our needs and took the time to listen, understand, and explain the options before us.”
2
Achieves positive outcomes for clients
“Rachel turned a moving violation into a non-moving violation. I have a commercial license and, from what I heard from the lawyers I'd talked to before her, was not possible in the state of Illinois.”
3
Responsive and communicative with clients
“Rachel and her staff are very down to earth and have gone way beyond normal expectations to make sure that my family was taken care of. She is also very thorough in keeping us informed of the process and our options!”
Cons
1
Lack of responsiveness and communication with some clients
“I called her office about 5 times after the first time we talked. She told me to leave my paperwork and yet never got a call back. My messages where ignored and I had to call again only to be told she may not have time for me.”
2
Delays in handling cases
“I gave her the info on the case in November of that year, and nothing was done for months due to the holidays, her foot surgery, and a funeral of a friend of hers, so I was left to ponder things over for myself for months at a time.”
