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Reviews
Top review highlights
Pros
1
Aggressive and confident in court, with a focus on achieving the best outcome for the client
“She is very confident and aggressive in court.”
2
Honest, straightforward, and trustworthy in their approach
“She is very honest, straightforward, and trustworthy.”
3
Knowledgeable about the law and able to anticipate the judge's decisions
“Kerry is incredible with gauging what the magistrate's will rule on.”
4
Willing to fight hard for their clients and act as a "bulldog" during negotiations
“She fought for me once I became a priority and was a bulldog during negotiations.”
5
Experienced and able to handle complex cases, such as divorce and custody proceedings, effectively
“I've been using Kerry for over 10 years representing me through my divorce and many custody proceedings.”
Cons
1
Occasional delays in response time, but this can save the client money in the long run
“Her response time is lagging but that does not mean that she isn't on the ball. Nothing slips by Kerry and the fact that she doesn't immediately respond to every communication saved me a ton of money.”
2
Potential issues with communication and keeping clients informed, leading to frustration
“I received the obligatory 'She's visiting her daughter' after trying to get a status update for over a week. Also had a situation where they thought that they were waiting for information from me when they had it for 6 weeks.”
3
Concerns about the firm's leadership and management, with some clients feeling neglected or let down
“Hess never ever listened to me. I was a stay at home mom. I am older. I have NO real job experience. I can NOT find a decent job anywhere.”
4
Potential for unprofessional conduct, such as making inappropriate comments or failing to advocate for the client's best interests
“Not retained by me, but in a dissolution case representing the other party. Found it amusing to comment about medication taken for mental health to something she gives her dog and found it comical. Highly unprofessional and completely inappropriate. She needs education.”
5
Concerns about the firm's responsiveness and commitment to their clients, with some feeling that the lawyers are more focused on their own schedules and financial interests
“Lazy and uncommunicative. She seems to be a full time mother and part time attorney who schedule revolves around babysitters and vacations. Her clients get her left over time and attention.”
