Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Effective and efficient legal representation
“Matt Zentz is an extremely hard-working and professional attorney. He will give it to you straight and not beat around the bush, he will always be upfront and honest with you and will tell you what you need to hear, not what you want to hear and that makes him one of the best there is.”
2
Caring and dedicated service
“Matt, Jen and the team know how to navigate the system very well. The judge even made comment on the admirable Mr. Zenta's willingness to fight for his client.”
3
Reasonable pricing and payment options
“Good pricing, payment options and very good availability with my schedule.”
4
Timely communication and responsiveness
“Every time I called or text I received a quick response, and not one time did Matt ignore my calls or put my situation off.”
5
Successful outcomes for clients
“Matt Zentz is by far the best family lawyer you can find. Not only does he know the laws and how to approach it he CARES about you and your case. He does not make you feel like just a number. He works for what is right. My kids are home safe and happy thanks to Matt Zents.”
Cons
1
Difficulty reaching the attorney directly
“He is a little difficult to nail down as far as talking to him(he is extremely busy) but he had his office in contact with me regularly.”
2
Lack of communication and follow-up
“I called his office several times (with questions), left messages on vmail, texts and speaking w/the Office Manager, Linda (this time) which was common; I received NO responses back from anyone.”
3
Unprofessional conduct
“I would not recommend them at all they do not stay at in contact with you and they just take your money don't wast your time”

All reviews

star star star star star
14 Jun, 2024 by Ronald parker
I found myself needing a lawyer and not able to cover the expenses outright Matt was able to work out payment arrangements to get started. A second case popped up about a month into the first case. Matt got my son in my life after almost a decade and a lot of odd circumstances and I am over the moon. Thanks Matt
star star star star star
16 Apr, 2024 by Ashley mundy
The entire practice feels just like family. Any legal situation is stressful but Mr Roberts and Jen walked me through the process and was able to resolve my case very quickly.
star star star star star
16 Apr, 2024 by Kbeechler
Matt Zentz is an amazing attorney! I’m so glad we found him. He’s no nonsense, straightforward and honest. He worked hard behind the scenes and got our case dismissed faster than anticipated. He called me after hours to give updates and just went above and beyond for our family. I can’t thank him enough!! His assistant Jen is wonderful as well. She answered me back right away whenever I had questions or concerns. Highly recommend!!
star star star star star
16 Apr, 2024 by Crystal armstrong
I found myself with Thomas when I was in a very tough situation. And seem to not be able to find Anyone to help. He managed to find a way to help me through my issue. And may the process so much easier than I imagined it to be. It is truly been a life, saving experience and a pleasure to work with him. And his company, I would recommend this to anyone in need of legal assistance. He went above and beyond his duties to help someone he didn't even know. And for that I am eternally grateful.
star star star star star
02 Mar, 2024 by Emily beerbower
Update: He’s now offering me money to delete this….. Update: I disputed the charges with my credit card company after he wouldn't give me a breakdown of the billing. He gave it to them. He charged me to review the emails he never responded to. He also submitted documents he had done for my case....they had the names of other people on them.... In line with the general disregard for confidentiality (randomly giving my number to reporters) he did an incredibly lazy job of redacting documents for review by the credit card company...again in line with not even checking to make sure the names were correct or that he was submitting things from my case. There’s so much I want to say, but Matt is just a bully and I don’t want to get into it with him. He’s certainly not worth it. Hopefully the bar will review everything and take care of him themselves First red flag is he actually filed out the wrong form right off the back and I had to tell him it was wrong. You’ll notice I’ve reviewed an attorney before and it is much much different so I am not naive about what to expect and I think it’s safe to say no one deserves to be cussed at and screamed at or to have zero communication and their numbers given to reporters. Again, before you buy into his bully response, (which will undoubtably violate confidentiality) look at my other reviews. I’ve never submitted a review under 5 stars.
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star star star star star
11 Sep, 2015 by Anonymous
Kellie helped me with a personal injury case I had. Throughout the entire case Kellie was always helpful, cheerful and uplifting even at times when I did not feel like being "uplifted". She made me feel important even though I'm sure she handles much larger cases than mine. But the point is, she made me feel like I was a priority, she listened to me, and she ultimatly helped me with my lawsuit.
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star star star star star
13 Nov, 2015 by Kyle
Drew was great, he meet with us at a time that was convenient for us. He came to the conversation prepared with research and understanding of our situation. We will continue to utilize his knowledge and skills in the future.
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star star star star star
22 Nov, 2021 by Jenny coffey
I worked with Rob Hicks & I cannot say enough good things! He was very professional & a great communicator. At no point during my case did he ever leave me feeling uneasy or concerned I would lose. He was kind, understanding, & very responsive, even when I know I was emotional & just needed a little hand holding. He was confident, therefore, I was confident. My situation ended in an outcome I was very happy with.
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star star star star star
08 Nov, 2021 by Danny ernstes
The law firm of Macey, Swanson, Hicks and Sauer are professional in their approach to the legal matters they handle. They treat their clients with the upmost respect and dignity and work for a fair resolution to all matters.
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star star star star star
08 Nov, 2021 by Matt jarvis
Our Local has used their legal services on several occasions and they are very professional and provide great legal services. A very good resource to have a your fingertips!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Indianapolis, Indiana?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.