Reviews

Slow at returning calls and giving you updates on your case, slow to act on your case

Katie Naset was a blessing for me. My situation was little complicated and would leave me speechless at times and unsure of what to say or do but she always helped me figure myself out and worked in my best interest and helped me to get my divorce and custody of my son as quickly and smoothly as possible. I would HIGHLY recommend her to anyone and everyone.

I worked with Katie Naset from Hope. I was engaged in a particularly nasty divorce, and was hoping to maintain the majority of custody for my children, as I didn't feel their father was an adequate figure. Katie helped me through the whole process, was very personable, able to explain everything, also able to predict and negotiate potential outcomes. While we ended up going to court, and winning, she was very professional and made me proud to have her represent me. I would recommend her to anyone.

Starting a custody case and living through the stress and worry about how things will end up was the worst thing I have ever dealt with. Thankfully, Katie and Shelby were always there when I had questions. They were quick to respond to everything and very reassuring throughout the entire process. I couldn't have asked for a better team and I appreciate them so much.

Katie Naset and her team worked very diligently in our case to get the job done. She worked and communicated very well throughout the entire process. Even after the case was settled we had a bit more contact and she was just as helpful and knowledgeable about what to do moving forward. She definitely knows her stuff and I recommend her to each person that asks about who to contact for a custody case!

If you are needing a family law attorney who will fight tooth and nail for you and you, look no further. Charlotte is a true advocate who was on my side and I am so very grateful for her and her hard work and attention to every detail of what was a very complicated divorce case. She is like a best friend you can count on to help you win your battles and fight the bully. I am so happy that my case is over but at the same time miss her words of wisdom and the laughter she can bring, she has the best sense of humor and helps calm nerves. Best in Des Moines!!!!!!!!!

I used Hope Law Firm based on a friends recommendation, and was lucky enough to have Katie Naset represent me in my divorce. She was very professional, explained the steps in the process, and was quick to respond to emails or requests to meet face-to-face. Going through a difficult process is never easy, but Katie was full of advice on how to proceed. I would highly recommend Katie to anyone going through a divorce.

Shannon was great to work with. I had many questions and sent tons of emails and she always responded in a timely manner with the exact information I needed. 10/10 would recommend.

I was hoping to use their law firm for a birth injury case but if Jennifer Russel is any indication of how they practice, I'll pass. Her client threads to blow their brains out and she ignores it.

I used the family lawyer, Katie Naset and her assistant Shelby Burns, from Hope Law Firm out of the West, Des Moines location. They specialize in Family cases including, difficult custody battles. Overall I was very pleased with my case. Let’s be honest divorces and custody battles aren’t exactly something everyone has a good attitude about, especially when you think you are dealing with uncooperative parties. The first time I met with Katie, she was very upfront and honest about my situation which is exactly what anybody should be looking for from a lawyer. She laid out a realistic plan and goal and told me what to expect. She gave me the pointers and advice I needed to get her the information and documentation needed to help her as I pleaded my case. Lawyers cannot be expected to make a case out of nothing and Katie was very upfront about what was worth documenting and important. Katie was always two steps ahead of our other opponent, knowing exactly what we needed to do. She was always on time to every meeting, court held event, mediation, phone meetings, you name it. I cannot say the same about our opponent, but not once did she let it interfere with the way she proceeded with my case, full well knowing we may be sitting, waiting on someone else. She was the utmost professional, and very classy which is another important factor I thought, the way she carried herself in and out of the courtroom. I was intimidated by our opponent at first, with the things she would say, the grape vine of info everyone gets when going through a divorce/custody battle, the snide remarks I would hear from my ex-husband, his friends and family. Katie will crush anybody’s poker face, and arrogant attitude, she will shut it down and it is the most amazing feeling, imagine you are sitting in the chair next to someone who is doing what they are doing just for bad intentions, or to hurt you, imagine you get to look over and think “well don’t you feel stupid now.” If you want that feeling, which everyone does she is the representation you will need. I will however say, sometimes I would question her tactics and the timing but, in the end, she knew exactly what she was doing. She explained everything. She answered every single one of my insecurities about this case, with realistic ideas of the outcome, never steered me in the wrong direction. She never got irritated by the million times I would call or email with negativity or have a bad attitude. Sometimes I felt like I was letting loose on Katie and Shelby and they always came back with a positive attitude; they never got aggravated or became short. Not once did it ever take more than 12 hours to respond, if Katie was tied up in a case Shelby was right there. They are literally the perfect team for a case to work in your favor. I felt as this team truly cared about my son’s future and what was in the best interest of my family. I Would highly recommend using them. I will however be using them again if needed. I have referred people asking for a good lawyer as I have nothing but good things to say about Katie & Shelby at Hope.