Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Helpful and friendly customer service
“Haley, who I spoke with on the phone, was friendly, professional and helpful. I was able to resolve my issue with one phone call.”
2
Willingness to work with clients on payment plans
“They work with people on there bill better then most agency's in this buissness”
Cons
1
Unethical and aggressive debt collection practices
“They Engage in Unethical practices, they will damage families, cause losses, and don't care about peoples standards of living. Should be shut down by the government.”
2
Poor customer service and lack of responsiveness
“Have a medical debt I need to pay, but they never answer and only call you back a week later after you leave 5 voicemails with a reach back number.”
3
Inaccurate account information and difficulties resolving issues
“They have tried to collect on something that has been paid and we have the receipt for. Flat out refused to give us a confirmation that they received our fax.”
4
Garnishing wages without proper notification or consideration of individual circumstances
“I am being garnished on a bill I had already told them I was struggling to pay. I made a payment but obviously it wasn't good enough because I received papers that they're garnishing my wages after I explained my situation!”
5
Rude and unprofessional staff
“McKenzie was very rude would not let me ask any of my questions I had and just kept trying to over talk me.”

All reviews

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13 Sep, 2024 by Alicia mccann
If I could give a lower review I would. They never answer the phone for you so you can make a payment and they won’t fix their payment portal so you can’t make a payment online. Don’t bother leaving a voicemail because they won’t call you back. Spoke to one representative and told them how difficult it is to get a payment placed and they said “We reserve our professionalism for our clients. Not the people who owe us money”. The money I owe them is from medical bills that were sent to them two months after my hospital visit even with making payments.
star star star star star
23 Aug, 2024 by Tiffany mckinzie
They will steal your money from your joint bank account, so they will take other people's money to pay for someone debit with no information sent to you prior to them doing it and when you call they will not answer or return calls. They are slimy attorneys that will do unethical things to get money
star star star star star
12 Aug, 2024 by Dylan newbury
This company won't ever answer the phone and the voicemail hangs up on you. You can't even get ahold of somebody to resolve an issue. Garnishment has been paid but I can't move forward with my bank because they haven't signed off on their end. Don't know how these people look in the mirror everyday
star star star star star
05 Aug, 2024 by Donna rickard
star star star star star
02 Aug, 2024 by James meadows
This company violated a couple of things 1. Me and my ex were legally separated in 2015 with divorce settled in 2019 and they started garnishing her check in 2024 for a 2019 medical bill.. Doctrine of Necessity can not be used as leverage on a legal separation prior to the bill being accrued. There response was it was not filed in the court til after accrued date well if that’s the case there garnishment was not filed til after the statue of limitations and the debt is time barred from garnishment… I will be filing a formal complaint with the Bar Association on Fair Debt Collection Practices
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Best lawyers in Topeka, KS

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star star star star star
29 Oct, 2014 by Anonymous
Pedro is not only a fantastic attorney, but also supported me as a person. He treated me with dignity and respect at a time when I was low on both.
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star star star star star
18 Jan, 2015 by Rodney
Hurst Coffman has been my wife and my lawyer for several years aiding tremendously in setting up our trust and in legal matters for the selling of land in another state for us, etc. In all ways he was exceptional in the attention he gave and completely thorough and knowledgeable in all matters we dealt with. I can't think of anyone we'd trust more. We highly recommend him and intend to consult him for all legal matters we may need.
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star star star star star
05 Apr, 2023 by Marta
Mr. Michael Wallace was hired to help with my daughter's legal needs, and he has proved to be knowledgeable, professional, & very caring. Most recently he worked with the court system to have my daughter released from jail (she was there because of breaking probation). This was not an easy case, and Mr. Wallace worked very hard to ensure a good outcome. We are extremely pleased with his help, and very grateful for everything he has done (and continues to do) for my daughter.
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