Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Compassionate and knowledgeable attorneys who put clients' needs first
“Somer Brown was compassionate and knowledgeable. She and her paralegals Jessica and Wendy were incredible. They went above and beyond to answer all questions and were so easy to communicate with.”
2
Experienced and professional legal team
“This Firm is one of the oldest and most trusted Firms in our area. The attorneys have upheld a standard of not only fighting FOR their clients, but also PROTECTING their clients interests!”
3
Personalized attention and care for clients
“The lawyers know you by name and want to know how you are doing because they care. I couldn't praise this amazing law firm more.”
Cons
1
Lack of responsiveness and communication issues
“It's a nightmare trying to get anyone from this office to contact you about your case. I've tried leaving numerous voicemails, sending emails, I even tried to make an appointment to ask my questions... They literally wouldn't even let me make an appointment to ask my questions and told me to leave a voicemail with the paralegal over the case.”
2
Prioritizing firm's interests over client's best interests
“They do not care about you, only their cut of the settlement.”

All reviews

star star star star star
25 Sep, 2024 by Nathaniel allured
We had a unique and complicated situation with a commercial property that was damaged by a tornado, and faced significant challenges in recovering appropriate payment from the insurance policy. Tom Filo and the team at Cox Law Firm did an amazing job navigating the situation and made sure the policy paid limits. We could not be more grateful for the way they handled our claim.
star star star star star
21 Mar, 2024 by Heidytorr cruz
After calling to dozens of law firms asking if someone could help me with a case, I called Cox Law firm asking if they could help, before I finished the story, the secretary asked me to wait so she could find me an attorney who could better guide me. That’s when she put Attorney name Paul on the phone. He listened to me. He asked if we had a lawyer and even when I said yes, he continued listening and asking questions. He asked me to send him an email with info he needed to assess the case. I did and he called me shortly after telling me the next steps I needed to take to pursue justice. Paul acted like no other lawyer in Lake Charles did. He listened even when he knew he couldn’t take the case and he still read a 12 page report and called me back to guide me. I will forever be thankful for such a selfless act of empathy. Thank you Paul.
star star star star star
29 Jan, 2024 by Kathy venable
"Hey there! I wanted to share my experience with Tom Filo and his amazing team. I must say, Tom is one of the most knowledgeable people I've ever met. If you need any help or advice, I highly recommend him and his staff. They are simply the best!"
star star star star star
25 Sep, 2023 by Lccs187
Avoid. Avoid. And avoid again. They do not fight. Somer is absolutely the worst. Does not care. Feeds you garbage and hopes you don't see through it. They do not care about you, only their cut of the settlement.
star star star star star
08 Aug, 2023 by Crystal ann
Great people
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Lake Charles, Louisiana?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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