Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Excellent communication and responsiveness - The lawyer is praised for her prompt replies, availability, and keeping clients informed throughout the process
“She was readily available when I had any questions or concerns. She was very thorough and always made me feel like I a priority.”
2
Passionate and dedicated to clients' cases - Reviewers highlight the lawyer's commitment, willingness to go the extra mile, and genuine care for her clients
“Ms Carpenter is the most passionate and helpful attorney I have ever met. I desperately went to take her advice about my case, and she showed a lot of interest and involvement.”
3
Successful track record and strong legal expertise - Clients express satisfaction with the lawyer's ability to achieve favorable outcomes and handle complex legal matters
“I rarely write reviews, but I wanted to openly thank Ms. Carpenter for the wonderful results she achieved with my case.”
Cons
1
Inconsistent communication and follow-up - Some reviewers report issues with the lawyer not returning calls or texts, missing appointments, and delays in responding
“Let her a message ask her answering machine said to do. Instead of just ignoring it, she texted back days later apologizing and told me she would call in a hour. Im not sure which hour she meant cause days passed and i still havent heard anything.”
2
Potentially taking on too many clients - A reviewer suggests that the lawyer may be overcommitted, leading to a lack of preparation and attention for individual cases
“My son gave over 9k to their firm, and no written preparation for trial or questioning was ready for day of trial. Good Lawyers prepare for the worst. If this is who your stuck with, get your money's worth, make sure they prepare for trial, prepare you for questioning, and give you quality time.”

All reviews

star star star star star
05 Sep, 2024 by Enjoli phillips
Star was amazing! She kept me updated, answered all my questions, and was very patient. My case was handled swiftly and efficiently.
star star star star star
28 Aug, 2024 by Brian seal
star star star star star
19 Aug, 2024 by Michelle auzenne
It is hard for me to put into words the service and then later family that I got from Ben Thomas. I was scared didn’t know what to do. How was I going to take on a big insurance company. But being reassured me he had my back and normally I don’t take people for the word but I did with him and he showed up and showed out and was perfect relieve all the stress and I will forever consider him a friend. I don’t say this about many people but I honestly trust him. M Auzenne
star star star star star
19 Aug, 2024 by Shanna cheramie
Star was amazing and helpful! Thanks to Ben for all his help as well
star star star star star
19 Aug, 2024 by Douglas chretien
Very professional and personal
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star star star star star
27 Jul, 2023 by Yvain bryant
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star star star star star
10 Nov, 2021 by Jerramu trench
Bobby is 1 of the most loyal humans I’ve ever met !!!!!!! Keeps his word and all the way involved in his cases ….. he’s always honest and has always over exceeded my expectations!!!!! Thanks Bobby for being my family’s #1 go to guy ❤️💯🙏🏿
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star star star star star
28 Oct, 2021 by Glen andrews
Bobby is more than your attorney he’s someone who puts personal interest in your life . He actually cares about you I know this personally as we have navigated some very rough seas together Bobby has never abandoned Ship ! He’s a fighter & will Fight for you . At the highest Recommendation I urge you Call Bobby Hortsburg Red Beans & Ricky Yours Glen David Andrews a 15 year client of Mr. Hortsburg
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star star star star star
09 Jul, 2024 by Mary williams
My experience with John has been excellent though out the years and wouldn't trade him for nothing the best lawyer ever.
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star star star star star
12 Apr, 2024 by Henri parris
John took care of my problems with out any issues, highly recommended...
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star star star star star
12 Mar, 2024 by Dwayne smith
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star star star star star
25 Jul, 2023 by Anonymous
She was professional, informative and knowledgeable. Best lawyer I ever had
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of New Orleans, Louisiana?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.