Reviews

Pinnacle Settlements with Scott as the attorney has always been spot on. My clients feel very comfortable with his knowledge and explanation of the Settlement process and leave feeling good that everything has been taken care of. I have used Scott and his crew for several years and always recommend Pinnacle Settlements to my clients and fellow Realtors. I have a Settlement coming up this week and look forward to dealing with them.

I just had a settlement with Pinnacle Settlement Services. Thanks Pinnacle Settlement Services for taking great care of my buyer client! Do to a lender error, settlement was delayed 48 hours...and Pinnacle arranged for a title processor to meet my client at her hotel 2 days later in San Antonio, Texas. It sure wasn't my choice on how to finish a closing...but Pinnacle came to the rescue and closed the transaction and made my buyer client very happy! Thanks Pinnacle Settlements!

The firm sent out our social security numbers unprotected on the internet. The owner of the company said he was “sorry”. What do we do about it? He hung up on me! Thanks

Melissa did a wonderful job helping me create my will and other estate documents. Finished very quickly. She is very pleasant and helpful.

Do not use this settlement company....they are the most unprofessional, rude, and totally nonchalant settlement company I have seen so far. Especially if you are a buyer's agent and your client has choice on settlement company tell them to STAY AWAY. They will hold on to commission checks and payments to clients for several days and tell lies on UPS..Just stay away if you want a smooth settlement. I am filing a better business Bureau complaint.

Our family was in crisis mode with a sick parent moving into the area and in need of considerable care. Melissa did a remarkable job reviewing an assisted living facility contract. Redlining, adding language and going over each item in detail. The ED of the assisted living facility said - "You have a good lawyer!" She is more than just an amazing lawyer. She is a true advocate in the best sense of the word. She cares about you and your loved ones, and helping you navigate the legal and financial maze that is elder care. Truly she helped our family make the best decisions possible, an I am very grateful to have found her during a very difficult time. She helped bring perspective and understanding.

Ms. Wu helped my wife and I to finally complete our wills, health care POA's and medical directives. She is quite knowledgable about the law in this field and gave us guidance specific to our particular circumstances. Outside of the legal work, it was a pleasure to work with Ms. Wu. She was very accomidating to our hectic schedules.

Mellissa Wu was very professional in handling a case regarding the guardianship of my mother. She attended to the concerns and questions of my family regarding the case, and gave elaborate updates on the case throughout the duration.

Melissa Wu is an excellent attorney! We recommend her highly for any family related area legal issue. She is trustworthy, responsive, knowledgeable and keep one informed about their case at all times. Ms. Wu helped with a very delicate Guardianship issue. We were very please with the results. Ms. Wu treated me and my husband with respect and dignity, she never treated us as if our legal issues were unimportant to her at now time. My guardianship issue related to my younger brother which was a very emotional issue for me, his sister and guardian. Ms. Wu treated like a family member. Without getting too mushy, she was an excellent advisor, confident, friend, and the best attorney I ever got service from! We would highly recommend Ms. Melissa Ann Wu to all looking for legal advice! Excellent! Trustworthy! Responsive! Knowledgeable! Keep you informed at all time on your case!

Having previously worked with another elder law attorney on this particular matter, we were relieved to find Melissa Wu. While technically brilliant, we didn't get from that first attorney the sense that our distress was important or that our concern was fully understood. By sharp contrast, Ms. Wu took the case against the nursing home personally, as if it were her parents being attacked. And that's something I would think anyone would want, to feel that they're being represented by someone who is not only skillful but really on their side. There's a proverb which says the first to speak is always right, but their error is revealed in the cross examination. Ms. Wu acted swiftly, filing representation and gathering information and contacting the opposing attorney. She was ready to subpoena the nursing home's records, basically challenging them to support their claim. She went into battle in a way that wasn't ugly or unprofessional. I also appreciate her offer to meet with us at a place of convenience to us although we were willing to travel the 16 miles to her office. While she mentioned costs, she did it in such a way that we didn't feel pressured to start writing checks at that first (or even third) meeting. That too, conveyed the impression that her focus was on helping us find legal relief from a distressing situation. Lastly, she's just a nice, considerate person. SO very glad we found her!

We have used Ms. Wu’s legal services and we have been very impressed with her out-most professionalism and her level of care and compassion. She has given us valuable legal advice and her personal care and attention. She has always been very generous with her time and very reasonable with her fees. We would highly recommend her and will consider her as our friend and our attorney.