Reviews
Top review highlights
Pros
1
Prompt and efficient service with quick response times
“They called me within an hour and gave me all of the information and help I need.”
2
Knowledgeable and helpful attorneys who provide clear explanations
“The attorney was thorough, professional, and gave me good advice.”
3
Personalized attention and care for clients
“The attorney displayed empathy about my issue and communicated effectively throughout the process.”
4
Reliable and consistent quality of service over time
“I've been a member for over 20 years and have always been satisfied with the service.”
5
Affordable legal assistance through the LegalShield membership
“This is such an affordable way to get legal advice and representation.”
Cons
1
Inconsistent quality of service and responsiveness across different attorneys
“The first attorney was unhelpful, but the second one was great.”
2
Potential difficulty in reaching or communicating with assigned attorneys
“I had to constantly follow up with the firm, and they didn't respond to my requests.”
3
Concerns about the firm prioritizing paying clients over LegalShield members
“Clients who come through LegalShield.com don't receive much attention and are treated like second-class citizens.”