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Reviews
Top review highlights
Pros
1
Exceptional, professional, and personalized service from the Touchstone Closing team
“Outstanding Experience with Touchstone Closing Team... From start to finish, they were extremely discerning and encouraging, showing an incredible level of professionalism and patience throughout the process.”
2
Smooth, seamless, and stress-free closing process
“The whole process went very smoothy, without a glitch.”
3
Responsive, informative, and supportive team throughout the transaction
“Nicole was great to work with. Responsive, informative, and supportive throughout the transaction.”
4
Friendly, welcoming, and accommodating staff
“Everyone at Touchstone was pleasant and professional. They helped make the whole process go smoothly.”
5
Transparent and clear communication
“They were transparent, responsive, and kept clear lines of communication at all times, which gave me peace of mind.”
Cons
1
Lack of transparency and surprise charges at closing
“If I could pick a negative star I would for the huge surprise the day of closing when I had already moved out of my house and sitting in a hotel far out of state to have to eat the buyers commission as a parting gift as well as my own agents commission.”
2
Unresponsive and unhelpful attorney
“After our frequent check in calls (about once a week or every other week) for 2 years which always went to voicemail or a secretary and were never returned; he did nothing to further our land claims in court.”
