Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Knowledgeable and experienced in landlord-tenant law
“Kevin Heffernan. He promptly returned our calls and answered our questions and he had a sympathetic heart concerning the situation we were going through.”
2
Provides clear and helpful advice tailored to the client's situation
“Kevin laid out all the options and made clear arguments for why I might want to move forward - and was equally clear on the reasons why I might not want to move forward with filing a suit.”
3
Responsive and communicative, even when in court
“Kevin was available via email and phone calls for consultation and responded to my messages quickly even when he was in court.”
4
Navigates the legal system effectively and achieves favorable outcomes for clients
“In the end all I ever needed to do was just stay calm, stay the course, and trust him to represent my interests to the best possible outcome.”
5
Maintains professionalism and integrity even in challenging situations
“He took it all in stride, never lowering himself to opposing counsel's level, always prepared, respectful, and professional before the bench.”
Cons
1
May not be suitable for all types of cases or clients
“Hired him outside of AVVO but relied on this to for guidance and this attorney did not have the wherewithal to carry out a case, classic pushover.”
2
Occasionally encountered communication or responsiveness issues
“Attorney Heffernan did just what he told us he would do and got the outcome he believed would be the end result. I'm not saying he made promises or gave guarantees.”

All reviews

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28 Apr, 2023 by Alexis
I had a great experience with Kevin Heffernan's law office. I connected with Kevin over a rental housing issue (I was the tenant) and he took the time to explain to me what my options were. We started with a flat fee formal letter to my landlord. When the landlord was unresponsive, Kevin laid out all the options and made clear arguments for why I might want to move forward - and was equally clear on the reasons why I might not want to move forward with filing a suit. In other words, he wasn't the least bit pushy and he felt more like a trusted advisor than a lawyer trying to maximize his bill. Kevin was clear, helpful, and to the point. In the end I decided to file and was able to get a very favorable settlement. My living situation was a pretty miserable experience and I'm very grateful that Kevin helped me feel legally protected as I was getting out of it, and helped me get compensated for my trouble.
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17 Jun, 2021 by Anonymous
Hired him outside of AVVO but relied on this to for guidance and this attorney did not have the wherewithal to carry out a case, classic pushover. Had to file complaints against this attorney for failure of meeting specific guidelines to meeting his duties as an attorney.
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15 Sep, 2018 by Cheryl t
star star star star star
16 Oct, 2017 by Peter
I had a very good experience with Kevin Heffernan. I needed legal assistance concerning rental property I own and Kevin provided expert and very reasonable advice throughout the process. This enabled me to reach a positive conclusion. Kevin was available via email and phone calls for consultation and responded to my messages quickly even when he was in court. Overall, I had a very positive experience and feel he is knowledgeable and highly professional.
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15 Dec, 2016 by Debby
From the moment I hired Kevin, he helped me with all the details of getting divorced from my husband. He was professional and calm with everything. He offered good advice, and I appreciated the fact that the time frame for my divorce was not too long.
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star star star star star
12 Oct, 2023 by Allison badia
My husband and I worked with Gelerman and Cabral LLC when we purchased our first home this year. We would highly recommend them to anyone who asked. They were very attentive and responsive while going above and beyond without any hidden fees. Thank you for making our home buying experience a little less stressful!
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12 Sep, 2023 by Rich cooney
Great guidance. Easy transaction.
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11 Jun, 2021 by Marilynne ryan
I am a lawyer myself,, and a very satisfied client of Manchel Brennan. I have worked with Attorneys Steve Manchel, Julie Brennan and Scott McConchie extensively as a client. At all times I found the law firm to be professional and adhering to the highest ethical standards. The attorneys listen to their clients, understand, advise their clients appropriately, have the utmost integrity, and do outstanding legal work. There is no need to drive to Boston when this superb law firm is available in the suburbs. For all employment related matters, civil litigation or business litigation, look no further; I wouldn’t go anywhere else. Proud to call them colleagues at the bar. 5 stars*****
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23 Apr, 2018 by Brendan malanga
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15 Dec, 2017 by Richard leger
Excellent firm with great attention to my needs. Both Julie and Steve are extremely knowledgeable in their fields. I would highly recommend.
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star star star star star
11 Jun, 2021 by Marilynne ryan
I am a lawyer myself,, and a very satisfied client of Manchel Brennan. I have worked with Attorneys Steve Manchel, Julie Brennan and Scott McConchie extensively as a client. At all times I found the law firm to be professional and adhering to the highest ethical standards. The attorneys listen to their clients, understand, advise their clients appropriately, have the utmost integrity, and do outstanding legal work. There is no need to drive to Boston when this superb law firm is available in the suburbs. For all employment related matters, civil litigation or business litigation, look no further; I wouldn’t go anywhere else. Proud to call them colleagues at the bar. 5 stars*****
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star star star star star
15 Dec, 2017 by Richard leger
Excellent firm with great attention to my needs. Both Julie and Steve are extremely knowledgeable in their fields. I would highly recommend.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Norwood, Massachusetts?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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