Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Exceptional expertise and dedication in handling complex elder law matters, including Medicare, Medicaid, nursing homes, and legal paperwork
“Nancy and her team have guided me through the paths of Medicare, Medicaid, nursing homes, paperwork, filings, and all the legal aspects involved in this process.”
2
Compassionate and understanding approach, providing emotional support during difficult times
“They understand the emotional difficulties of this passage and with confidentiality, patience, and respect have dealt with my case.”
3
Prompt and efficient in resolving issues, with a focus on timely completion of tasks
“The "Team" set- up all the necessary papers and forms to complete this process. Upon returning to my home, I was able to contact the Law firm by phone or e-mails whenever I had questions. They always returned calls when I could not talk to someone immediately.”
Cons
1
Struggles with complex litigation cases and may not be the best choice for those
“If she has to litigate with other attorneys she is out of her league.”
2
Potential delays in completing tasks and inconsistency in handling client matters
“It too”
3
Lack of transparency in pricing and communication of services
“No other information was offered on the phone other than to say the consultation fee would apply toward our eventual service at the firm. [...] Nawrocki gave us her non-negotiable flat fee of $4800.00 [for us at least].”

All reviews

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09 Oct, 2020 by Barb
My husband and I set up our trusts --- one for each of us in 2006. I believe the cost was $2500 and the process seemed to go smoothly. Then in November, 2012 my husband died. In early December I went in to Nancy's office to arrange to update the trust. I came in with all the requested files, death certificate AND PAID THE $3500 UP FRONT REQUESTED. January 24 I received a notice from Transamerica, one of the investments held by my husband, questioning why they hadn't received the paperwork for the settlement. I contacted my paralegal also reminding her of several other things that needed transferring into my name and she assured me she was "working on it". She also requested and received another death certificate. In early March I was AGAIN contacted by Transamerican and also Lincoln National, another investment, inquiring why they hadn't received the paperwork to complete the settlement of the claim. When I contacted the paralegal to remind her, she also asked for other information that I had provided previously. Lincoln National and Transamerica were finally settled in April but there were elements of the settlement not finished until AUGUST and even then there were typing mistakes that fortunately I caught before I left the office. I feel I paid my fee in December, then my needs were put on the back burner. As a contrast, my husband had a Prudential Insurance policy that I settled myself with Prudential walking me through the process including getting an EIN number from the IRS. It took 3 to 4 weeks. Why did it take the "professionals" 4 + MONTHS! In addition I was assigned to 3 different paralegals with no notification of the change. I found out when emails no longer worked or didn't get answered. This was not a good experience---my advice is to check with your friends and relatives---particularly if after a death you anticipate needing money quicker than a quarter of a year down the line.
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17 Oct, 2019 by Martin
Thinking that we just need to polish up a few things on our estate plan, we were carefully walked through every contingency, and we feel like we are very well covered.
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16 Dec, 2018 by Barbara
Help me understand the process. Answered all my questions and more. I will continue to consult with this establishment. Could not ask for better!!!
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01 Mar, 2018 by Victor
Just the facts: Based on a recommendation we cold-called Nawrocki for a consultation. We were offered an hour to hour and a half consultation price: $350. No other information was offered on the phone other than to say the consultation fee would apply toward our eventual service at the firm. Our appointment occurred Thursday February 15th 2018. We knew what we were looking for and told Nawrocki when we sat down: a trust, powers of attorney, a lady bird deed for our widowed father's home. Based on this information Nawrocki gave us her non-negotiable flat fee of $4800.00 [for us at least]. Our elderly father was ready to pay, I quickly interceded. Once Nawrocki determined we were unlikely to sign- she abruptly got up and left the meeting room. Total time of our $350 dollar consultation-- less than fifteen minutes. We received no useful information at all. I'm sure Nawrocki's opinion is that her Cadillac service is worth it, we engaged a perfectly competent attorney for a third of this cost- we were only going to buy what we need but it cost us time and money to find out. Net: a $350 dollar lesson. Perhaps your results will be different.
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11 Aug, 2017 by Charlie
I am a retired lawyer, having practiced in areas involving the health care industry. When my wife and I needed help for personal matters related to elder care I knew I didn't have the specialized expertise necessary. One of Nancy's free seminars convinced me that she knew what she was talking about so we hired her and have been extremely pleased with her advice, her document preparation, her staff and the results of her efforts on our behalf, particularly with respect to the Veterans Administration and Medicaid. We recommend her highly.
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14 Feb, 2015 by Woody
this lawyer knew how to ask the right questions at the approiate time he knew his client would need a AA sponsor and would have to know the 12 steps he seemed very polite likeable and put his all into it I would highly recommend him for dui offenses as they are difficult and should be thanks and GOD BLESS
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04 Jan, 2011 by Michael
Jason Hagelthorn helped me with setting up my new business. He took all of the stress out from under me and my partner. Jason was very quick to respond whenever we had to contact him and was always on top of what needed to be done. He secured and negotiated our lease agreement with our landlord and structured our corporation to best suit our business. I have used other attorneys in the past for similar matters and have never been this satisfied with the outcome. It was nice to always know what was going on and have things explained to us in terms that you didn't need to be a lawyer to understand. I cannot express my thanks enough and would recommend Jason Hagelthorn for any legal matter.
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04 Jan, 2011 by Tammy
Was so helpful in answering my questions in a quick timely fashion. If he was in the area I needed help in I would hire him.
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04 Jan, 2011 by Nicole
I used Mr. Hagelthorns services for a child custody matter, and was very pleased for everthing he did to help me. I would highly recemond him. I am very greatful for all he has done for my family and myself.
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31 May, 2020 by Colton
Matt is a awesome attorney, he’s not afraid to fight for you. I hired Matt to handle my custody case along with a criminal case. Easy to get ahold of, and did a great job both times I’ve hired him. Wouldn’t use any other attorney in Livingston county.
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