Melissa Boatner, experienced Insurance, Personal Injury attorney in Farmington Hills, MI with 41 reviews
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Melissa Boatner

28580 Orchard Lake Rd Ste 250, Farmington Hills, MI

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4.5 / 5
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4.5
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41 Reviews
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4.5 41 reviews
Google Maps 4.5

Nour ismail

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13 Jan, 2025
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Laurie najm

star star star star star
16 Jun, 2024
Please, do not waste your time with them. My experience with this lawfirm has been a big heartache. Ive gone through 3 lawyers in their firm and its been 1 contiuous bumpy ride that sadly remains. Multiple phone calls, emails, texts and vm's all go unanswered. Its a shame. I endured many changes with them. A move from Detroit to Farmington Hills, losing a law partner, having multiple staff changes. It was and remains a horrific drama. Ive been given 1 excuse after another and even endured a very unprofessional para legal who accused me of being racist. I later found out that was her response to many clients. She left ot got fired, not sure. Still I remained loyal. Ive been put on hold for almost 4 months since my settlement and have run out of patience. They owe my medical providers. I was promised theyd be contacted and paid immediately after i signed my contract. Took them 6 weeks to call me back about a ? on that contract, before i signed. This in itself was unacceptable. I was told my lawyer left the office for an emergency, went on a vacation and then was always tied up - until now. 4 months later. They got my money and still have not paid my providers. I was told to settle for 50 k and the firm took 1/3 of that. Later I found out that amount before they took their cut would only cover my outstanding balance with 1 provider. I had about 5 more attached to my claim. Two of which, I wasnt even made aware of. I was never told my ultimate balance owed. I trusted them. My life time future care for cont'd therapy has been put on hold bc of non payment for the debt I racked up with these providers. Have not been seen by them since April. I am in tremendous pain and have been scrambling to try and find new providers. These people are not to be trusted. Sorry. Ive given them every opportunity to make good on this and they refuse to contact me or my providers. They were paid their money and are now holding onto mine. DO NOT GO HERE! Im going to sue them!
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R k

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04 Jul, 2023
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Top review highlights

Pros
1
Excellent customer service and personalized attention
“They treated me with professionalism and respect, and I wouldn't hesitate to recommend them to my friends and my family.”
2
Highly experienced and knowledgeable attorneys
“ECL Law Firm is a step above the competition! They are a very enthusiastic and knowledgeable group of lawyers that work hard to get the results you want!”
3
Aggressive and effective legal representation
“Ali Charara and his team treated me like family after I was getting runaround from the insurance company. I knew I needed someone aggressive so I stepped aside and let them do their thing.”
4
Transparent and smooth legal process
“ECL was very transparent throughout the entire process and executed in all areas they said they would. I've never had such a smooth legal experience like this before.”
5
Caring and supportive team
“Working with ECL Law Firm has been a great pleasure! Each member of the staff is friendly, professional, kind, and knowledgeable!”
Cons
1
Lack of communication and responsiveness
“Multiple phone calls, emails, texts and vm's all go unanswered. It was and remains a horrific drama.”
2
Failure to fulfill promises and obligations
“Stephen Lovell made promises at my bedside in hospital after accident. Never made any doctors appointments as promised. Still can not work and losing everything after 5years.”

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