Kristen L. Krol

4710 W. Saginaw Highway, Suite C, Lansing, MI

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4.7 / 5
Google Maps
4.7
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Google reviews rating
68 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

License

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Last reviews

Overall rating
star
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4.7 68 reviews
Google Maps 4.7

Judy haist

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05 Mar, 2024
Google Maps

Cassandra guy

star star star star star
17 Dec, 2023
Google Maps

T. h.

star star star star star
03 Dec, 2023
Great quality service with good value. Always there to answer your questions and responds them quickly and efficiently. Kristen will put your mind at ease and delivering what is promised like a Swiss Watch. You follow what they ask and provide all information and she will have you on your way to a new life in no time.
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Top review highlights

Pros
1
Highly professional and knowledgeable legal services
“Kristen is very knowledgeable, respectful, and professional. I would highly recommend her for anyone seeking an attorney.”
2
Provides clear and thorough explanations of the legal process
“Kristin was very helpful and professional and made the process much easier for me than I expected.”
3
Friendly, compassionate, and understanding staff
“They made my experience painless. I had never done this before and embarrassed that I got myself in this situation. However, due to Covid, my life and income changed. They helped me through this process every step of the way.”
4
Efficient and timely communication
“Someone always answers the phone, even at 2am when I was going to leave a msg for them to receive the nxt business day.... guess what? Someone answered (a live person). That was amazing to me ❤️”
5
Ability to relieve client stress and anxiety during a difficult time
“We were able to sleep again. Her staff is phenomenal. They got answers to our phone questions very promptly. The office is run smoothly, efficiently, but compassionately!”
Cons
1
Potential for inconsistent customer service
“I went in for my consultation and the moment that I walked in, Lanette, the receptionist was VERY VERY polite and professional. Well, I got in the conference room with Kristen (the attorney) and the moment she sat down, she was very very very rude and unprofessional and DRY and just nasty.”
2
Lack of responsiveness in certain situations
“One of the colleges I attended refused to release my transcript after the balance was discharged. I advised Kristen of this and she stated we would have to take them to court to get this resolved and then she completed stopped responding. Several calls, emails and she just never responded.”

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