Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and experienced in estate planning and elder law
“She is well versed in all aspects of estate planning, relates extremely well to her clients and the elderly.”
2
Provides personalized and compassionate service
“She was an invaluable asset to us when we brought my MIL to Michigan from Topeka, KS after a diagnosis of dementia. Carol assisted us with all of the forms we need to help mom with her expenses, took the time to explain everything in detail to all of us and made us feel very comfortable with what we were doing.”
3
Maintains strong relationships with clients and their families
“I watched her interact with other residents at the nursing home that she has done business with, and there was truly a 'family' relationship between all of them.”
Cons
1
Lack of availability and communication
“Carol was never available and didn't return phone calls. Always met with her staff who seem to do all of the work.”
2
Overly focused on revenue rather than client needs
“Don't waste your time or money. Carol is all about the money.”
3
Inflexible and rigid in her approach
“She told my mother there could only be one. She made my mother cry as she believe that the law said only one could be named. She didn't no any different and neither did I.”

All reviews

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30 Mar, 2021 by Anonymous
Lack of communication, not available, unorganized, not helpful, over-priced. If this is what you're looking for in a so-called "elder-care" attorney, then Carol Thomas is your girl. Please don't subject your loved ones to this place.
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18 Aug, 2019 by Rick
Carol was not helpful. She pushed thru and rushed the process. My parents got the shaft. She was never available and didn’t return phone calls. Always met with her staff who seem to do all of the work. Got to see her for maybe 15 minutes at the courthouse and even then she was working on other cases. Don’t waste your time or money. Carol is all about the money. Wish I could leave zero stars.
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16 Apr, 2019 by Anonymous
During our “free” consultation she refused to even vaguely answer a few legal questions. After I told her I was not going to retain her today and needed to assess a few things further she said that we “wasted her time”. I will refrain from being negative except to say with that attitude I will not be returning or referring her services to anyone.
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10 Apr, 2015 by Anonymous
Carol Thomas helped me to get durable power of attorney for my wife when she had Alzheimer's. My wife was in declining health and required 24 hour care. Carol was very helpful and kind while being very understanding with my wife who had difficulty speaking or writing at the time. She made our lives easier during my wife's final years in this world.
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11 Jan, 2014 by Jean
My now deceased mother had two daughters. Through out our lives she strived to treat us equally. My mother told her right out she wanted both of us as her trustees/executors. She told my mother there could only be one. She made my mother cry as she believe that the law said only one could be named. She didn't no any different and neither did I. I have since found out there is no law as that it's just what this attorney recommends. I have now lost my sister because of the annimosity this caused and I can still see my mother tormented to have to decide this. LIAR! Plus she is way over priced! She also left things out and some things still had to go through Probate.
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  1. What experience do you have with cases similar to mine?
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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To make the most of your initial meeting with a lawyer, come prepared with:

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