Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable, skilled, and dedicated attorney who is reliable and trustworthy
“Atty. Bert Tiger Whitehead of Access Legal Care is an excellent Attorney, honest, knowledgeable and persistent, who devoted much of his time towards our case in a caring manner.”
2
Affordable and transparent pricing with various payment options available
“They are affordable and reliable. They made me feel like i was a person not just a money cow. They doesn't charge you for everything like email or phone calls which a plus for people that doesn't have money to waste.”
3
Responsive and attentive to client needs, with excellent communication and client support
“Throughout my custody hearings, they provided exceptional guidance and support, ensuring that I had a clear understanding of the process and assisted me in filling out the necessary paperwork accurately and submitting it on time.”
4
Successful in achieving favorable outcomes for clients, even in complex legal matters
“Bert was very knowledgeable and help me thru this and appreciate his professional service to me.”
5
Personalized and compassionate service, treating clients like family
“From my lawyer bert to the paralegal they kick butt. Over as an law firm they really take care of their clients and make them feel like they are family.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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13 Feb, 2024 by Blaise
I highly recommend the services of Access Legal Care Law Firm and specifically attorney Bert Whitehead and his team. Throughout my custody hearings, they provided exceptional guidance and support, ensuring that I had a clear understanding of the process and assisted me in filling out the necessary paperwork accurately and submitting it on time. One aspect that impressed me was their attentiveness to my needs and preferences. Despite their busy schedule, they always made sure to allocate time for my phone calls, which was included in the payment. I initially found the strict time window for calls a bit disconcerting, but Attorney Whitehead promptly addressed all my concerns and ensured that I received the necessary attention and guidance. What I appreciated most was the transparency in terms of payment. Whether it was a straight upfront payment or a payment plan, they provided a clear rate, ensuring that I knew what to expect. Despite opting for a payment plan, the level of service and dedication extended to me was no different from those who paid in full. Attorney Whitehead and his team were meticulous in their approach to my case, going above and beyond to set me up for success. They ensured that I understood my responsibilities and provided updates on the progress of the case, including reminders and calls the night before court hearings to ensure my preparedness. Although I never met Attorney Whitehead in person, our communication through Skype and phone calls made me feel like he was my personal attorney. The entire team at Access Legal Care works tirelessly, often working seven days a week, demonstrating their commitment to their clients. They genuinely care about achieving the best possible outcome, regardless of payment plan or payment in full. They never left me hanging and consistently provided assistance and support throughout the ups and downs of the case. Attorney Whitehead and his team are not only proficient in navigating the legal system but also in finding cost-saving alternatives to reach a favorable resolution. They understood the gravity of my case and approached it with efficiency, grace, and precision. I cannot express enough gratitude for the positive impact they had on my life. Thanks to their expertise and dedication, I was able to achieve my desired outcome, although it did take some time and patience. I fully believe that no other lawyer could have done a better job, even if I had paid them in full. Access Legal Care, led by Attorney Bert Whitehead, is an outstanding law firm with a compassionate and skilled team. If you are in need of legal assistance, I strongly encourage you to reach out to them. I have personally tried various internet sites, consulted with different lawyers and experts, and Access Legal Care stands out as the best choice. They will make the seemingly impossible possible and restore your hope in a successful outcome. They certainly did that for me, and I will forever be grateful. Thank you once again to Burt Whitehead and the entire team. Stay blessed and stay great! Sincerely blaise
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11 Dec, 2023 by Christian
Bert was very knowledgeable and help me thru this and appreciate his professional service to me. I like the on the line system- modern technology is so amazing. I never had to drive to his office (like my ex-wife did- traveled 45 minutes each way to talk with her lawyer) to get access to him but did everything thru on line and telephone. Set up an appointment time slot on his schedule that he has available and then he calls you back at that time. Be organized and write down your content you want to cover as the time flies by quickly. He was 4 times cheaper than the first lawyer I had a consultation with to see if I was going to hired her her Thank you Bert. You are a great lawyer. I wouldn’t hesitate in using you again.
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14 Apr, 2023 by Nichole
I had a consultation with Bert, he was informative and honest even when it meant he might not make as much money from us. He provided candid feedback on my issues and he was clear and easy to understand. While we didn't hire him right now it is likely that we will be working with him down the road.
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20 Feb, 2023 by Clarissa clinton
Mr.Whitehead was the greatest lawyer for my case he's committed, compassionate and listens to your concerns. Mr.Whitehead also gave me his personal number to reach out to him anytime I needed questions answered or didn't understand what was going on with my case. I highly recommend this law firm and if you're dealing with guardianship ask for Bert Whitehead.
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05 Jan, 2023 by Craig
Bert was a gift from heaven who helped me navigate through the process of correcting a difficult custody situation regarding my 5-year-old daughter. A severe wrong was righted, and ultimately, I was legally granted virtually everything I had asked for from the court. I am not only impressed, but indebted to his skill, astute insights, and professionalism. He and his exceptional staff have my sincere gratitude!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Southfield, Michigan?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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