Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Dedicated, caring, and detail-oriented attorney who puts the client's interests first
“In working with Katie it was clear that she put her client first and truly cared about the outcome of the case. She was detail-orientated and on the ball in all our dealings.”
2
Honest and transparent communication, guiding clients through the entire legal process
“I appreciated how she was honest with me on what to expect and also what I needed to be emotionally ready for in this process.”
3
Effective advocacy and protection of client's rights, including for sensitive matters like child custody
“Mrs. Jendro was by my side through this entire process protecting my kid's wishes.”
4
Responsive and timely service, providing great guidance and support
“Caitlin was very responsive and timely, provided great guidance, and overall made a very difficult and emotional process go as painlessly as possible.”
5
Compassionate and empathetic approach, making the legal process more manageable
“She really helped me fight for myself and for that I will always be grateful. I have had nothing but positive experiences with everyone in the office.”
Cons
1
Slow or poor communication, difficulty getting in touch about case updates
“Poor & slow service, hard to get in contact about case, expensive for what is provided.”
2
Concerns about firm's morals and prioritizing profits over clients' best interests
“This company is disgusting and has 0 morals, kids safety comes before anything so shame on these people!! Also alls they wanna do is bicker like little kids about every little detail, is that to rack up peoples bill????”

All reviews

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28 Feb, 2024 by Tara christianson
Caitlin O’Rourke is a blessing to have as representation in a high conflict divorce. She’s always there to lend an ear, honest opinions & feedback. I truly believe she fights for the rights of her clients and actually cares about the outcome.
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23 Feb, 2024 by Karen tobler
Ms. Jendro and team were extremely helpful with guidance and all the documentation for my case. Ms. Jendro took the time to understand the issues and made a long-standing stressful situation very manageable and with the desired resolution in a short amount of time.
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23 Feb, 2024 by Alisha toltzman
Benjamin Sime is an amazing attorney. He really made the divorce process bearable. He communicated well and had real empathy. He really helped me fight for myself and for that I will always be grateful. I have had nothing but positive experiences with everyone in the office. They really are good and knowledgeable people!
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23 Feb, 2024 by Bill holthues
I hired Hess and Jendro to handle my divorce. Caitlyn O’Rourke was my lawyer and she was just amazing. Caring, thorough, and always let me know what was going on. Just a great lawyer and a caring person. I would recommend this firm, and specifically Caitlyn to anyone needing a lawyer.
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23 Feb, 2024 by Kirsi hoselton
I have worked with Caitlin O’Rourke during child negotiations with my ex-husband. She has been amazing to work with. She is dedicated to her clients and is intelligent. She helps come up with the best plan that works for her clients economically. She also takes the time to listen to her clients and explains the process well. I have truly enjoyed working with her.
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Best lawyers in Elk River, MN

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17 May, 2024 by Kelly
My husband and I went to see Jim for a will and trust. He was friendly and very helpful. He made sure all our questions were answered and we were comfortable with our decisions. He made sure we knew all our options and just put us at ease. We would highly recommend Jim and his staff. They were all very welcoming and helpful.
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18 Apr, 2020 by Jackie
I highly recommend Hess & Jendro Law Office, especially Attorney Jim Hess. He was responsive, transparent, detailed and persistent. I am thankful for the referral to this law office because they worked hard to get things resolved with great efficiently. Jim was flexible with his scheduling and ensured I new all options while also giving his recommendation.
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18 Mar, 2020 by Keith and mary moldenhauer
Jim helped my husband and I change our Trust from Florida to Minnesota. He explained everything very well, he was very personable and we would highly recommend his services to our family and friends!
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02 Dec, 2022 by Jean bialke
We highly recommend Sholly as he was supper helpful with our situation with a contractor. He was very professional but yet showed us such kindness, help and thoughtfulness. Took his time to reassure us and answer all our questions and concerns. Guided us well all the way. Thank you Sholly.
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22 Apr, 2020 by David vinje
I cannot begin to thank Sholly for his work on a couple business cases, my company unfortunately needed him for. In the 14 years in business, we have not had clients try to take funds that were due to us. He helped us go to mediation, win and collect on the one case and on the other avoid all of that while still getting paid for our services rendered. He is straight forward and tells it like it is, and being in business I can afford not to be told what the facts are. I would highly recommend Sholly to anyone needed legal services related to your business. It is very refreshing to find someone like this.
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25 Apr, 2018 by Kristi and josh
Sara was tremendous! We live out of state and she worked with us and on our case with ease. We believe her strategy and dedication were a huge part of winning our case. We can't thank her enough for all she did. If we ever need a lawyer pertaining to our case again we, without a doubt, would hire Sara again.
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01 May, 2017 by Anonymous
Hired Sara Daly when I filed for divorce. My divorce was a very high conflict divorce and though I conveyed to Sara what type of person my ex wife is, I'm not sure she took it seriously at first. I assume that most attorneys hear from their clients that their ex spouses are the worst. In this case, mine actually is. After four mediations, one lasting 9 1/2 hours, I think Sara finally realized it. As a father fighting for joint custody, I was fighting an uphill battle against an attorney who had no problem promoting her clients lies. I had to earn my parenting time when I was a father who, prior to filing for divorce, worked nights so I could stay home with my child during the day to avoid daycare. But somehow after I left the family home, I was made out to be an unfit father. I did not feel that my attorney represented me well in my original divorce. Two years after my divorce was finalized, and literally non stop problem, I decided to take my ex wife back to court for more parenting time as well as several other issues that have. Once again, my ex wife came to court with a laundry list of lies. Sara exploited her lies, one by one. Sara came to the hearing very prepared and made my ex wife as well as her attorney look like fools in court. When my ex wifes attorney would tell a lie, Sara would counter it with the truth and the documentation to prove my ex was lying. Though I was disappointed the first time around, I turned out to be very glad I rehired Sara. Sara is a very honest attorney and really is interested in the well being of the children involved. She also has no problem telling her clients if they are doing something they should not be doing. I would highly recommend Sara. She is straight forward and knows the law thoroughly. Unfortunately no court order can force someone to be a good parent.
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27 Apr, 2017 by Jackie
Sara is amazing at what she does. We were really nervous walking into our Termination/Adoption process and she made sure we were comfortable and educated on every step we took. We knew walking in that every difficulty that could be faced with the termination would be headed our way because the biological father would not consent to an adoption but Sara still helped us to take it one step at a time and kept our hope up! She helped us prepare for possible outcomes of a Trial and helped to us mediate our voluntary termination agreement. Sara was so prepared for everything and still I can't even count how many times I watched her read our case files just so she had that last hint of information. She impressed me more and more every time we walked into a court room. Hiring her was one of the best decision because of the dedication that she gave to our family.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Elk River, Minnesota?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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