Reviews
Overall rating
Bar d stables
14 Dec, 2022
In 2021 I contacted Lynn Torgerson for her thoughts on my situation. After a lengthy phone conversation she all but assured me I had a good chance at getting my record expunged. I did my due diligence and started some research. Seems most who hire her are very pleased with the results she produces. So I hired her.
The initial meeting went well and I produced everything she asked for. She was courteous and honest in her opinions and expectations. She was also very confident in her abilities which only encouraged me even more.
I paid the bill and performed all the tasks she asked of me. Then it was just a waiting game.
Thanks to Covid court was via zoom, which I hate, but that wasn't her fault. Initially she was late and I became rather concerned. When the judge asked if I was representing myself I told her no, that Mrs. Torgerson was having some difficulty logging in, which was what she had texted me.
After logging in it appeared that she had just rolled out of bed and I felt a bit embarrassed. At one point the judge cut her off and asked her to get to the point and make her case. Several minutes went by as she fumbled with papers and again I got nervous. It felt to me like she wasn't prepared. But she recovered and finished strong. A month later the judge ruled in our favor and I was extremely happy.
I called Mrs. Torgerson to congratulate her on winning and she informed me it wasn't quit over yet as everyone needed to sign off on it yet, and that could take up to 90 days.
So again I wait patiently. At about the 80 day mark I contacted her again because I couldn't remember the date the decision was made. I knew it was getting close though.
She sent me an email that read, "time is not up". That's all, nothing more. I thought it was rather rude, but then thought maybe she's having a bad day and is really busy. So I let it go.
90 days come and nothing. At 91 days I contact her again leaving a voice mail. Then I get a text from her saying "Mr. D*****, I responded with an email a few days ago. I will notify you at the appropriate time. Thank you for your patience."
Again I felt it was rude and I'm just looking for help in wondering what to expect. I realize she may be busy. But offering to look into it, or asking me to wait just a few more days I think would've been a better response.
So I go and look deeper into her reviews. Most are overwhelmingly positive. And mine was also until recently. But I noticed that the negative ones are all customer service related. This is no coincidence.
She then called me and proceeded to tell me that I just need to be patient and that she told me three times that time wasn't up. She was beyond rude that I just needed to hang up on her before I said something I would regret.
Would I recommend Mrs. Torgerson? For me the answer would be no. She is competent and I feel does her job well. But when it comes to customer service skills she is definitely lacking and needs lots of work. So if that is really important to you, then I suggest you look elsewhere. If you can live with that, then I would say she will get the job done and is a good attorney and you should get the results you're looking for.
So moral of the story is buyer beware. If I had to do it all over again I would most assuredly hire someone else.
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Miranda
13 Dec, 2022
This review is based off my phone call with Lynne.
Really NOT impressed. She texted me multiple times - never responded as to when I should call. She called me at 7:45PM when I was at home with my pups. She didn’t ask if I had time to talk and also didn’t seem to look at my entire email which included ALL the information that I was calling about. I set down my dinner and I had to provide her with all that information over the phone because she either didn't read the entire email or it didn’t go through. She was aggressive. Rude. Impersonal. My dog starting playing with a squeaky toy for hardly a few seconds and before I could exit the room Lynne was scolding me over the phone about being someplace quiet. REALLY?? YOU called me, unplanned and unscheduled, without asking if I actually had time to discuss anything. Then you talk to me like I’m a toddler? Yuck. No. Seems like she has a habit of acting this way looking at her other poor reviews.
Also, she quoted me quite a bit higher than other attorneys I’ve talked to (they weren’t rude or all high and mighty either!). It’s funny because she is the one that is trying to sell her services to me!! Not the other way around. I will be hiring someone else clearly.
***First, last, and ONLY reply (as she’s wasted enough of my time) to Lynne’s response on my review.
I don’t know why you are so focused on the name on my Google profile? I’m allowed to have it set however I’d like. Also, why does that matter? No one needs to know why I contacted you as it’s private. I’m not going to air my dirty laundry on a review. After all, it’s irrelevant so stop trying to make this about something it’s not. Why I contacted you and who I am has NOTHING to do with this review. That’s irrelevant information to the public as you already know.
Also, I was going to provide screenshots with the SIX text messages you sent over a 43 minute time frame but to protect YOUR number and privacy - I didn’t. Also, as an attorney, you should know better than to post someone’s number who contacted you for something confidential.
Yes, You absolutely called me first - at 7:45 PM. I returned your phone call almost immediately at 7:49PM because after your phone call you texted me TWICE to call you. So I did and we talked for 10 minutes which was a waste of time.
You keep saying “FREE” but you couldn’t pay me to have that conversation with you again. Also, every other attorney I’ve called scheduled a FREE CONSULTATION with me before calling. You can go about it however you want to go about it but it is what it is and we both know the truth. People can believe whatever they want and you can say whatever you want to make yourself feel better about the situation.
What sort of attorney calls known facts “baseless”? Hmmm.
HIGHLY unprofessional.
Sincerely,
Miranda
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Jason j. billings
02 Dec, 2022
I want to thank you for all that you have done for my daughter. Even though I wanted a stiffer penalty for her – I’m really glad she didn’t go to jail. No parent wants their child to have to go thru that. She is my only child and I love her very much. I just hope that she has learned a lesson from all this and she won’t put herself in this position again. She knows that I am there to support her in whatever she does. You have done a really great job and now we just have to let her do the rest. Thanks again!
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Ronald hensel
23 Nov, 2022
I cannot thank you enough for the hard work you did to prepare for my case. It was a pleasure meeting and working with you! You are an awesome attorney – I hope you are getting all of the recognition you deserve. You can count on my referral to everyone I know! I hope (friend) and I can take you out for a drink sometime – responsibly of course! Cheers.
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Francis conner
23 Nov, 2022
I just wanted to thank you for fighting hard and getting my case dismissed today in court.
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Noemi terrones
23 Nov, 2022
Ryan was truly a blessing to our family. As soon as he took on my brother’s case we felt at ease. From my first phone conversation with him I knew he was the right attorney. He was always upfront with us and although we knew my brother’s drug case was very difficult, he always gave us a sense of hope and for that I am extremely thankful. Elizabeth also worked on my brother’s case and communication with their office was constant, they made us feel like we were their only client. The results were better than we expected. Ryan and Elizabeth helped my brother get less than the 10 year minimum mandatory sentence he was facing. Thank you Ryan and staff for the amazing work you do!
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Anne torres
23 Nov, 2022
Thank you for your very professional expertise in handling my son’s extremely serious case. We are so happy he will be allowed to go to Teen Challenge and pray he will totally turn his life around. Without your involvement we believe this would not have happened. We will keep you informed of his progress.
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Lola griffith
23 Nov, 2022
Thanks for your hard work in my case. Being able to maintain a clean record was important to me and you made that happen. I truly appreciate it.
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Danita mayzlik
23 Nov, 2022
Very professional! Loved his whole staff! They all had prompt communication and great confidence!! Hopefully will never need a lawyer again but if I do Ryan and his team will be my first call! Thank you all so much!
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Jessica patton
23 Nov, 2022
You saved my life. I was charged with the most serious crime you can be charged with, and you believed in my innocence. Thank you for getting everything dismissed.
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Joel bladvino
23 Nov, 2022
Ryan Garry is by far the best criminal defense attorney in Minneapolis. He gave me peace of mind during my drug case and the judgement was way beyond my expectations. Will definitely recommend Ryan and his team to anyone who needs legal help.
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Shegomi
23 Nov, 2022
Ryan, I can’t explain how much of a blessing you are. You are a blessing from God. You saved my life when I was being prosecuted for a crime I never committed. You were aggressive in court and you treated me like a brother and a family. You showed me love and fight for me like I am your brother. We won today and get the NOT GUILTY verdict. You are the best! Thank you for all you’ve done for me. My family are grateful!
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