Reviews

Top review highlights

Pros

Excellent customer service and professionalism

“When an issue arose, the firm's owner personally stepped in, apologized, and promptly issued a refund. I was incredibly impressed by their dedication to resolving the matter and their commitment to ensuring client satisfaction.”

Knowledgeable and experienced attorneys

“The advice, the attention, the responsiveness and the thoroughness are all something that I know I'll get each and every time something comes up or is needed.”

Responsive and timely communication

“He was always available to answer me and my wife's questions, including nights and weekends.”

Strong advocacy and fight for client's interests

“Xavier went above and beyond in every aspect of my case. Beginning to end. I honestly could not have asked for a more beneficial representative in terms of professionalism, responsiveness, politeness, saavy, and the outcome of my case.”

Compassionate and understanding approach

“Michael Fink was there for me when I needed support and guidance. I was going through the worst period of my life. I was stressed out. I couldn't sleep. I was an absolute wreck. But, there was Michael Fink inspiring confidence, imparting wisdom, and reassuring me.”

Cons

Lack of attention and poor communication

“I was given the number of a paralegal to talk to, instead of my attorney. The paralegal and Nick completely contradicted each other.”

Attorneys dropping clients or not taking on cases

“Xavier pushed me to another attorney which was a disaster. Eventually all came to a head when my case was completely forgotten by Xavier.”

Overcharging and billing issues

“I was overcharged and charged twice for things multiple times, READ YOUR INVOICES, I'm sure I'm not the only one they have done this to.”