Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Provides excellent client support and goes above and beyond during difficult situations
“Susan did everything and more during this time of crisis for me. I put the ball in her court and she and her team did everything, plus more.”
2
Highly responsive and helpful staff that answer questions and guide clients through the process
“Susan and her staff were awesome when helping me with my custody issues. Calls were returned and they went out of their way to assist when I called and answered my questions so that I understood what was really going on.”
3
Competent and professional in handling complex legal matters like probate and emancipation
“Susan and her associate Tom Yoakum made a complicated process simple and delivered what I needed.”
Cons
1
Lack of attention and preparation for court cases, leading to poor outcomes for clients
“At the hearing, I was surprised to see one her rookie's show up and not her. He has no clue of my case and got eaten alive by opposing counsel. Lost the easy issue case then her office tried to perpetuate the case for much more money after it was dead in the water.”
2
Concerns about the firm's priorities being more focused on real estate than providing quality legal services
“Susan Ward owns the entire building where her practice is and is much more concerned with renting out her office suite spaces then practicing law-beware!! Biggest rip off ever!”
3
Instances of unprofessional behavior, such as not showing up for court dates
“Was unprofessional, didn't even show up for a court date, charged even in months nothing was done, and we had to consult another lawyer to tell her what the next move should be!”

All reviews

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27 Sep, 2024 by Seth smith
I have always been a civic minded, very hard working and law abiding citizen, until my family ran into some financial issues because of the pandemic and inflation. We were sued by the First National Bank of Omaha because of late payments on a credit card, with little recourse but to find an attorney to help us. Mind you, this was almost ALL medical debt that had to be put on a credit card. Kris, and all his staff, were so kind, personable and helpful. These people believe in what they are doing and finding people a good settlement at a difficult and low period of life. Many kudos!!
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02 Sep, 2024 by Bethany
Ben is a compassionate and understanding attorney. Ben has stuck by my side through it all. A high conflict custody mess. He will help you navigate through sticky situations. Just know he’s truly there for you, like an attorney should be.
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07 Jun, 2024 by Neil burnett
Ben was really knowledgeable and sympathetic towards a dad in a tight situation and helped me navigate through a difficult custody battle. I would recommend him for anyone especially fathers that need legal help involving your children !!!
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07 Jun, 2024 by Zully kuster
Ben is very cool
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17 May, 2024 by Nick j
I am very satisfied with this Kris Boevingloh! I just got served a debt collection lawsuit called his office the next day and before the end of the day he already filed the responses and and serve the plaintiff. not long after the dockets made it to the court record, that the plaintiff voluntarily dismissed the case before even the discovery hearing. When i had questions, he was very responsive! His rate was attractive! Thank you again for everything!
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17 May, 2021 by Mary rice
Very honest and nice.
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09 Sep, 2020 by Candace tatum
Excellent!!! Best in town
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17 Oct, 2024 by Sheril snowden
I had a Good Experience everyone was Professional,Polite&friendly. Jenna,was the Best! Very helpful & nice she always made sure I understood everything regarding my case Thank You!
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07 Oct, 2024 by Cabrina noonan
The staff at the Wilbers Law Firm are incredible! After our accident they were supportive and swift at getting us the medical attention we needed. Throughout our case, if our assigned paralegal was out for any reason, one of their team members was able to jump in and offer assistance. They clearly took good notes as evidenced by how familiar they seemed with our case. Everyone we dealt with was friendly and responsive. They fought for our settlement and ended up going after both the driver and the car’s insurance. We’re happy for our outcome and grateful someone recommended their services!
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03 Sep, 2024 by Erica cole
I definitely appreciate Wilber’s law firm helped me and my family with 3 different cases thanks again
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15 Jan, 2017 by Jordan
I'm a small business owner, and I was recently approached by a person that had an interest in buying my business. I hired attorney Steven J. Bernstein to represent me and to negotiate on my behalf. Steven was excellent in all aspects. I strongly believe that Mr. Bernstein earnestly represented my interests at all times throughout the proceedings. I would highly recommend attorney Steven J. Bernstein.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Clayton, Missouri?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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