Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyer and staff are caring and responsive to clients
“These people really care about their clients. Bill is a wonderful guy and a great attorney.”
2
The paralegal is excellent and helpful
“The Missouri Work Comp Paralegal is amazing as well!!! Always willing to lend and ear and help any way that she can!”
Cons
1
The lawyer did not help the client with their case, and referred them to another attorney
“Bill did nothing to help. At best he tried to pass the buck to someone else.”
2
The lawyer was hesitant to take the case due to potential jurisdictional issues
“you feared the defense may try to transfer the case to Arkansas as the injury occurred there.”

All reviews

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29 Oct, 2022 by Kris watson
These people really care about their clients. Bill is a wonderful guy and a great attorney.
This is a review of a Law Firm
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03 Oct, 2022 by Glen fallot
This is a review of a Law Firm
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14 Aug, 2021 by Southwest missouri guardian
Very nice and polite people you get good information that you can have or you can use
This is a review of a Law Firm
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15 Mar, 2021 by Eric rich
I'm giving three stars very generously.. Since Bill Phalen didn't actually help me at all, I can't say they're well deserved. I called the Joplin office; Melissa, talked to me and was very nice as well as thorough in gathering the details of the situation. She sounded genuinely sympathetic and wanted to help. She was sure that based on her experience we would be successful in my worker's compensation case. The following day she called back to refer me to Cottrell Law in Arkansas. Although Mr Phalen confirmed that my case should certainly be simple and successful, he felt I needed an attorney licensed in Arkansas and Missouri. Long story short, Wesley Cottrell flat out refused to take the case saying "sorry there's no money in it, can't help". Details are boring right? Long story short, Bill did nothing to help. At best he tried to pass the buck to someone else. I'm giving three stars instead of 1 basically only because Melissa was at least pleasant and seemed caring. *Additional comments added after response* This review is NOT the first you've heard of me being refused representation, I called Melissa back immediately after my conversation with the attorney in Arkansas that you recommended and spoke to her at length about it. In addition, your exact reason for passing the case along is being misrepresented on this public forum. You told me that although the company (any therefore employment contract) it's indeed based on Missouri making it Missouri jurisdiction, you feared the defense may try to transfer the case to Arkansas as the injury occurred there. I don't feel like arguing about details online because effectively there will be no difference. I will still be suffering from an injury that's too cheap to care about and you'll still be making easy money off other clients. I'm sure you'll reply again, not because this matters to you, but your reputation does. Either way, I'm not wasting any more of my time. I'll just do what attorney Cottrell suggested and get new health insurance and pay for it myself.
This is a review of a Law Firm
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27 Mar, 2019 by Rebecca daugherty
Excellent representation! Always answers questions thoroughly and well prepared with documentation for court. The Missouri Work Comp Paralegal is amazing as well!!! Always willing to lend and ear and help any way that she can!
This is a review of a Law Firm
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17 Dec, 2014 by Lisa
I have had the opportunity to meet with Mr. Dumm on several occasions and I have been very pleased with his responsivness to my needs. His staff has always been helpful and I would feel very comfortable recommending him to my family.
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10 Dec, 2014 by Steve
Chris is a very knowledgeable attorney on elder law. He also is excellent in dealing with the special needs of his elderly clients. I would highly recommend Chris for any senior citizen.
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10 Dec, 2014 by Donny
Chris has a way of explaining complicated subjects with humor and language which is easy to understand. I am so happy my wife and I chose Chris to protect our family and our wealth.
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06 Dec, 2019 by Mary
amazing attorney! My son was injured during delivery and I was given the news that he would never walk he's had to overcome a lot of obstacles. Roger got Justice For My Baby! No amount of thank yous will ever be enough! The entire time during trial I felt very informed and I felt like they really cared about what happened to me and my baby! Trial has been over for a couple months now and they still answer any questions I have and help me set up my trust for my son! Amazing team and amazing people! A million thank yous forever!
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02 Nov, 2019 by Kimberly
My husband passed away due to several medical errors at a hospital. Roger Johnson represented myself and my children. Roger negotiated a settlement so that I have financial security. Roger is very professional and very detail oriented and found out information we would have never know that helped our case and helped me with some closure. Most importantly Roger will fight for you and your family like it was his own. He understands the difficulties and sadness during these times and was not only very kind to me but treated my deceased husband with kindness and respect when talking about him. You will never find another attorney who works as hard and cares as much as Roger Johnson.
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11 Dec, 2018 by Gerald
My son was given an injection , by a nurse , without doctors orders. Within 2 minutes my son went in to cardiac arrest. He never regained consciousness and passed away 36 days later. Mr. Roger Johnson took our case and found out for our family , exactly what hapened to our son. The case was settled before trial , due to what Mr. Johnson uncovered. Knowing what happened is very important to our family. We are indebted to Roger and his excellent team of workers.
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27 Feb, 2020 by Jeff
Brian represented me on a couple of bullshit ex-parte violations after my previous attorney (Dylan Thomas in Pineville) had done absolutely nothing but kick it down the road for 19 months, hoping it would disappear. Within 4 months of hiring Brian he had the case scheduled for depositions and a jury trial. When the "victim" found out she was being deposed under oath she dropped the charges.
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16 Dec, 2016 by Jeff carney
Brian has always been there to answer any questions, take care of any situation I may be in. He represented my wife & I in a lawsuit we should not of been involved in at all, and saved us from a $65,000 judgement and potientially loss of our businesses. We are more than Thankful for Brian & Glades Law Firm.
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16 Dec, 2016 by Jp
Mr. Glades has represented me on a few occasion and he never fails! He's one of the best attorneys I've ever had and an all around caring person in general, hes truly a pleasure to be around. If you have a need for an attorney he's your guy.
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
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  2. How do you charge for your services, and what are the estimated costs?
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  • Outside of Their Licensed State:
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    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

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Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
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What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
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