Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyer and staff are caring and responsive to clients
“These people really care about their clients. Bill is a wonderful guy and a great attorney.”
2
The paralegal is excellent and helpful
“The Missouri Work Comp Paralegal is amazing as well!!! Always willing to lend and ear and help any way that she can!”
Cons
1
The lawyer did not help the client with their case, and referred them to another attorney
“Bill did nothing to help. At best he tried to pass the buck to someone else.”
2
The lawyer was hesitant to take the case due to potential jurisdictional issues
“you feared the defense may try to transfer the case to Arkansas as the injury occurred there.”

All reviews

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29 Oct, 2022 by Kris watson
These people really care about their clients. Bill is a wonderful guy and a great attorney.
star star star star star
03 Oct, 2022 by Glen fallot
star star star star star
14 Aug, 2021 by Southwest missouri guardian
Very nice and polite people you get good information that you can have or you can use
star star star star star
15 Mar, 2021 by Eric rich
I'm giving three stars very generously.. Since Bill Phalen didn't actually help me at all, I can't say they're well deserved. I called the Joplin office; Melissa, talked to me and was very nice as well as thorough in gathering the details of the situation. She sounded genuinely sympathetic and wanted to help. She was sure that based on her experience we would be successful in my worker's compensation case. The following day she called back to refer me to Cottrell Law in Arkansas. Although Mr Phalen confirmed that my case should certainly be simple and successful, he felt I needed an attorney licensed in Arkansas and Missouri. Long story short, Wesley Cottrell flat out refused to take the case saying "sorry there's no money in it, can't help". Details are boring right? Long story short, Bill did nothing to help. At best he tried to pass the buck to someone else. I'm giving three stars instead of 1 basically only because Melissa was at least pleasant and seemed caring. *Additional comments added after response* This review is NOT the first you've heard of me being refused representation, I called Melissa back immediately after my conversation with the attorney in Arkansas that you recommended and spoke to her at length about it. In addition, your exact reason for passing the case along is being misrepresented on this public forum. You told me that although the company (any therefore employment contract) it's indeed based on Missouri making it Missouri jurisdiction, you feared the defense may try to transfer the case to Arkansas as the injury occurred there. I don't feel like arguing about details online because effectively there will be no difference. I will still be suffering from an injury that's too cheap to care about and you'll still be making easy money off other clients. I'm sure you'll reply again, not because this matters to you, but your reputation does. Either way, I'm not wasting any more of my time. I'll just do what attorney Cottrell suggested and get new health insurance and pay for it myself.
star star star star star
27 Mar, 2019 by Rebecca daugherty
Excellent representation! Always answers questions thoroughly and well prepared with documentation for court. The Missouri Work Comp Paralegal is amazing as well!!! Always willing to lend and ear and help any way that she can!
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27 Oct, 2017 by Amanda
I contacted Anita Oakes about injuries I got in a car wreck. She got me policy limits from the guy's insurance who hit me, got my medical bills reduced, and I still have plenty of money for my pocket. Why would you talk to anybody else. YOU GO GIRL!!!!!!
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15 May, 2013 by Anonymous
I had an appt with Anita about an injury I had at work. Come to find out, I was a lot more hurt than I had originally thought. Ms. Oakes fought for me to get my doctors care and every penny I had coming. She was very patient with me,because many days I did not need legal advice, but I called her anyway because she made me feel better. She also helped me to understands the steps required for a full blown workers comp claim. I am going back to her next week to talk to her about my recent car accident. She is a real lady, who knows how to get the job done!
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star star star star star
15 Oct, 2024 by Kirstyn
Best lawyers in missouri!!! They always take care of everything and iv used them for years. i definitely recommended them to everyone!
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star star star star star
08 Oct, 2024 by Trey cackley
Could not ask for a better lawyer! Extremely happy with outcome and he seemed like he cared!
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star star star star star
07 Oct, 2024 by Rebecca reyes
I hired Stilley to represent me and they came through BIG TIME! I won't say it was always easy and it took A LOT of patience on my part (roughly 2.5 years). However, it was worth it. Jay O'Donnell handled my case with compassion and Hunter was more than helpful everytime I called in with questions, concerns, or simply needed an update. They fought for a dismissal in my case and won. I would recommend them to anyone.
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star star star star star
24 Oct, 2011 by Anonymous
He helped me get custody of my children and got attorney fees paid for my the other side.
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
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Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

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What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
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