Reviews
Overall rating
Cindy pritchett
24 Mar, 2020
They were hired by my father, when my mother was neglected, in a nursing home. My mother passed, due to the circumstances of the neglect. Lori Rook had evidence, that the doctor and the administrator of the nursing home, had been told, numerous times, that my mother needed to see a wound doctor, and both denied her the care she needed. They would not allow her to be sent to a wound doctor, and even tried to stop my father from taking her. My mother suffered terribly in her final months, because of this. We wanted their license. We didn’t want anyone to go through what my mother went through. They called my father in to do a mediation with the doctor and administrator, and their attorneys. They would not allow any of his 5 children to be present. My father was 79 years old, had a pacemaker/defibrillator, and was diabetic. He sat in one of the office rooms for 6 hours, with no food, and was told that if he didn’t settle, and pay Medicare back for Momma’s care, that when he needed Medicare to cover him, they would not. He was basically badgered into settling. When it was all said and done, he received maybe a third of the total settlement. Basically, they needed to generate revenue for their office. They didn’t care about justice for my mother. They didn’t care about my father, or his needs, when they were doing the mediation. As a diabetic, he was shaking so bad that he could hardly walk, by the time he left the office. They didn’t offer him a break or anything to eat. It was an awful experience, and it didn’t end there. My father paid Lori Rook a sizable amount of money to prepare a Living Will/Power of Attorney, for in case he was living, yet incapacitated, and an Executor of Estate, for after his death, so we did not have to go through probate. Now, I am told that there is no such a thing as an Executor of Estate paperwork, and that what I have “died with him.” My father went to his death, believing that he had given me the authority to take care of all his affairs, and believing that is what he paid for. I called the office and spoke with Dawn about this, and she said that what I have “died with him.” I explained that that is not what my father believed he had paid for (and I know, because I was there when Lori told him that). I asked if they could just write a short letter stating that my father appointed me executor. I was told that since I was not their client, they didn’t have to do anything for me. My father trusted them. He trusted them to seek justice for my mother’s murder. He trusted them to make sure his legal affairs would be taken care of upon his death. We could have printed what they gave us, off the internet, and just had it notorized. Save your money. I WOULD NEVER RECOMMEND THIS LAW FIRM!
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Dr mike ferguson
24 Aug, 2019
During a time when my wife and I were faced with the enormous task of working through the details of planning and resolving our parents nursing home care and estate, Lori and her team provided the peace of mind and assurance we needed to know our parents would be taken cared for. This is a firm that knows what they are doing and will advocate for you with the greatest of passion.
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Ashleigh macpherson
24 Aug, 2019
As a solely disability and injury firm, we are frequently presented with the task of referring individuals out to other firms who handle matters outside our areas of practice. It is always with confidence that I recommend Ozarks Elder Law for estate planning, trust management, elder issues and Medicare planning. I have personally observed Attorneys Lori Rook and Jessica Kruse during their handling of complex legal matters, and I could tell that they aim for nothing but the best and most comprehensive representation for their clients.
While estate planning and the tasks that go along with it can be a daunting and sometimes unsettling prospect, the ladies at Ozarks Elder Law have a genuine knack for putting their clients at ease and seeing their matters through to a prompt and appropriate resolution. I recommend their services wholeheartedly.
Ashleigh MacPherson
MacPherson Law, LLC
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Kathy iman
24 Aug, 2019
I have enjoyed a very positive relationship with Ozarks Elder Law for many years both personally & professionally. They handled the wills, durable power & health care power of attorneys for not only my mother & father in law but also for my husband and I.
My professional relationship with Ozarks Elder Law has shown them to be morally unquestionable. Their professionalism, knowledge, integrity & compassion have always been apparent in all aspects. Lori Rook demands the best from herself and her staff.
I would highly recommend Lori Rook and Ozarks Elder Law.
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Janet lynn
24 Aug, 2019
Very unprofessional. Very dishonest.
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Cherryl pyle
24 Aug, 2019
Very helpful. Listened to our concerns and needs.
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Mark frye
24 Aug, 2019
I sat down with Danielle Kincaid to talk about my estate planning. I am a single Dad with one adult child and one minor. She explained in great detail only what I needed, why it was important to have said documents and what the unfortunate outcome of not being fully prepared would cost my family if the unfortunate were to happen to me. I was very pleased with her professionalism and patience with me. I highly recommend this law firm to all my friends, family and my clients.
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Lindsay johnson
24 Aug, 2019
Ozarks Elder Law has been fantastic! I have sent 5 friends/relatives to see Danielle Kincaid. Everyone has learned so much valuable information after their meeting! Great place!
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Terry messenger
24 Aug, 2019
David haymes
24 Aug, 2019
My wife and I met with Danielle Kincaid for advice on protecting our estate and for protections in the event of a medical emergency. Danielle was very thorough and patient with our questions while guiding us in the direction we needed to go. Danielle is a Great attorney and we are glad we met her and her team. If you are looking for an attorney to protect your estate and your family then I would highly recommend Danielle.
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L ward
24 Aug, 2019
Too pricy for me to hire.
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Earl light
24 Aug, 2019
Very helpful
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