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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the firm's staff
“I was always treated with respect and the staff was always available to answer any questions or concerns I had.”
2
Caring and compassionate attorneys who go above and beyond for their clients
“Brett Carter and his team were amazing at helping me recover losses for my broken arm from a slip and fall case. They made me feel like I was their only client.”
3
Highly experienced and knowledgeable lawyers who achieve great results
“Steve Baker is a man of his word!!! Very knowledgeable attorney with years of experience. He's transparent, kind hearted, and humbled.”
4
Strong focus on keeping clients informed and updated throughout the process
“Lindsay Cullen always kept me informed and updated on the status of my case. She was very patient and explained everything thoroughly.”
5
Firm has a team-oriented approach, with paralegals and support staff working closely with attorneys
“The entire team was approachable and ensured that I was informed at every stage.”
Cons
1
Slow communication and lack of responsiveness from some staff members
“The female that answered my call was very nice to talk to then I got transferred to a different person. This female that answered was a total See You Next Tuesday, not a care in the world and hung up on me.”
2
Drawn-out and frustrating experiences with workers' compensation cases
“Going through a workers comp case and would not recommend to anyone. Has been drawn out for a long 2 years, money has been interrupted several times resulting in me having to sell my car and downsize twice.”
