Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Exceptional professionalism and customer service from the entire RAM Law team
“RAM Law is a group of very competent and professional Lawyers. They kept me up to date a looked out for my best interests.”
2
Knowledgeable, experienced, and dedicated attorneys who go above and beyond for clients
“Craig and his entire team were extremely professional. They were knowledgeable in guiding us through the process and provided us with realistic expectations along the way.”
3
Excellent communication and transparency throughout the legal process
“Martie is not your typical paralegal. She is very professional, has a warm personality, explains the process in detail, and follows up weekly with updates.”
4
Compassionate and empathetic approach, treating clients like family
“Martie showed a deep understanding of my personal situation and demonstrated empathy throughout the legal process.”
5
Consistent success in achieving favorable outcomes and settlements for clients
“I am so glad I picked RAM law for my personal injury case. Mr. J. Silvia Mascolo and Mr. John Vizcaya worked with me on my case. John was always on top of everything, from getting me the right medical treatment that I deserved to a fair settlement offer.”
Cons
1
Occasional communication delays or lack of responsiveness
“They will call you, listen to your claims and then say get back to you same day, but don't. They never pick up calls either nor do they return them until weeks later.”
2
Concerns about transparency and potential biases in case selection
“Also they don't explain why they wont take a case. I see the entire team is bunch of whites. So something is off and weird about this firm.”

All reviews

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26 Sep, 2024 by Ada cedeno
John was very courteous and knowledgeable he took the time to explain everything he make sure that I understood everything.If I ever need legal service again which I hope won't happen I would definitely go to RAM .Thank you so much to the RAM team
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24 May, 2024 by Cassandra bidmead
Jay was very communicative and professional while handling my case with an insurance company after I fell on an unsalted sidewalk at my apartment a few years ago. I am pleased with the results and would recommend their services for anyone dealing with litigation due to an injury.
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24 May, 2024 by Joseph hughes
Hayley is very professional and prompt in her responses and communications . She is a pleasure to work with.
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13 Apr, 2024 by Barbara rosa
I had a fantastic experience working with Luzmery at Ram Law! Her customer service was top-notch, and she made the intake process smooth and efficient. Luzmery's professionalism and attention to detail really stood out, making me feel valued and understood throughout the entire process. I highly recommend her to anyone in need of legal assistance. Thank you, Luzmery, for your exceptional service!
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12 Apr, 2024 by Chris kelvin
I wouldn’t trust RAM law with anything. My experience was so bad that I lack the adequate words to describe it to it fully. I first found them and wrote in on their marketing site newjerseysexabuseattorneys. The person in the live chat assured me that if I gave all the sordid details of the abuse I was looking for legal help with - to a complete stranger in that chat box - that someone would call me immediately to set up a consultation. When that didn’t happen by the next week I called the 800 number listed on that same marketing site. I asked the guy who answered if it generally takes a few days to hear back and his response was nonsensical. He spoke perfect native English and yet he responded with a scripted “our law firms handles cases of abuse.” I repeated the question and he again asked for highly personal information about the trauma I was seeking legal representation for. He then started snickering. It gets worse. So so much worse. Not knowing what to do I wrote into the chat box again. I said the guy I spoke on the phone to started laughing and the person in the chat responded….”I will take note of that.” Never asked for his name, the time, or events. See pics attached. I disconnected. Then - The absolute pinnacle of disaster with RAM law happened when I started researching who owned the marketing site. I found RAM law listed at the bottom of the page. I looked them up and called the local number hoping to finally book a consultation and let them know how their marketing site failed them. A woman answered and I explained calmly that I just had a very weird and unprofessional experience on the 800 number. Her response was so over the top, so hideous that I had to put it on speakerphone to have a friend listen in. She said - “yeah ok so I’ll pass it along, is there something you need?” I had literally only told her I had a weird experience. I have no idea what she thought she would pass along. I asked her if she wanted to know what exactly happened so it could be appropriately addressed and she said - “CAN I HELP YOU OR DID YOU JUST CALL TO COMPLAIN?!” I repeated that someone at the 800 number started laughing and she said - I don’t know why you’re calling, do you want a consultation or what?!” At the point I started crying she slammed the phone down and apparently went to the marketing department. When she came back she said she didn’t even know there was a secondary website with an 800 number so she was misunderstanding me and she let the marketing department know there was an issue. She still didn’t have my name, the reps name or the people that were part of the chat box. Clearly they could not care less. This was so over the top nasty, inappropriate and horrible to do when you run a site for traumatized victims that I wouldn’t trust RAM law to buy toilet paper off a grocery list without making the situation worse. This is a Law Mill. You are not a human to them, not an individual they want to help, you are a dollar sign. Here’s what I propose. Since I was asked to give all the details to complete strangers so I could be dismissed, berated, laughed at and UNBELIEVABLY YELLED AT BY THE WOMAN IN THE OFFICE, I am happy to post every detail on every single survivor site across the country. Every support group, every local gathering I attend, every forum and every review site. I can’t see someone so much as going through this if their injury was a broken leg, but the types of emotional injuries they’re putting themselves out there for - STAY FAR AWAY FROM THIS “LAW FIRM.” I don’t care if you disagree or not. You set up a consultation after I was screamed at by your office. This is neither appropriate, humane or professional. It is disgusting. And I have a friend witness it. Should they review you too??
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Best lawyers in New Brunswick, NJ

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03 May, 2019 by Anonymous
A close family member was arrested and charged with a serious felony. At the time of their arrest, they were diagnosed with serious mental illness and went to a cell in the forensic section of the state mental hospital. When their case came up they were transferred to a mental health section of the county jail. Although I was the victim and hoped to get treatment for my relative, the state automatically pressed criminal charges under the state's domestic violence laws. Initially, my relative was defended by a public defender, which was a relief given the cost of hiring a defense attorney. But the public defender was so overworked and overloaded with cases I am surprised he could remember my relative's name. Neither my relative nor anyone else in the family could find out much about how the case was going because the public defender spent so much time in court defending a great pile of case-after-case. Little by little I learned that the prosecution's case was relatively strong. The prosecution piled on every possible charge the prosecutor could imagine, and remained adamant in pressing for maximum, non-concurrent sentences for all charges -- up to 30 years in prison. The public defender conducted negotiations with the prosecutor and was slowly working toward a deal. All my relative had to do was plead-out and they could get off 'light' -- with only eight years in state prison. This seems to be the way law works these days. Forget all about all the lawyer and cop shows you might have seen on tv or in the movies. Very few defendants risk going to trial in our legal system which has become so heavily weighted in favor of the prosecution. I couldn't fault the efforts of the public defender given his situation but I didn't need to learn any more. I started hunting for a private attorney to defend my relative. Finding a good criminal defense attorney is not as easy as I expected. There are many attorneys who practice criminal defense -- for shoplifting or DUI charges -- but relatively few who will practice and are experienced at defending in serious felony cases. My search was further complicated by my relative's mental illness and the state's insistence on treating their case as a criminal case. I feel very fortunate to have found Ryan Gilbert, LLC. He was both experienced with handling criminal cases like my relative's and knowledgeable in the special case law involved in what is called a Krol case -- named for the defendant whose defense case pioneered this area of criminal law. In addition, Ryan Gilbert knew what expert witness to retain to best forward my relative's defense. I believe the testimony of this expert witness together with Ryan Gilbert's patience and expertise was crucial in determining the outcome of this case. There were several difficult personalities Ryan Gilbert had to deal with in handling my relative's case. I remain impressed by his ability to understand and skillfully maneuver through the often delicate relations with these difficult people. Unlike the public defender, it was easy to reach Ryan Gilbert and he was forthcoming and plain spoken about how the case was progressing. Ryan met with state prosecutors in court and in side negotiations for over a year. At the end of this ordeal the state finally recognized that my relative suffered from mental illness and the state's interests would be best served if this relative were placed into the state mental health system as a Krol patient. Mounting a criminal defense requires considerable time and energy in addition to resources like the expert witness Ryan Gilbert obtained to further this case. Hard work, and great skill and expertise deserve adequate compensation. The defense of my relative was neither free nor exorbitant, and worth more than every penny it cost. How much would you value each year in the life of someone you love?
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20 Oct, 2017 by Andrew
Mr. Gilbert gets the job done. Due to medical reasons, my case was handled with me on the other side of the continent! Mr. Gilbert was able to expedite my case and have it settled in what I consider record time. Fees are more than reasonable, especially given the excellence in representation that Mr. Gilbert is able to provide. As long as Mr. Gilbert remains in practice, I will always have a lawyer in NJ.
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19 Jan, 2015 by George
Ive been using Ryan Gilbert since 2009, Ryan is a very good trustworthy lawyer. I currently retained Ryan in the most crucial time of my life a custody case in which im trying to keep my son. I used another firm and it was costing me ridiculous amounts of money with little to no work done on their end. Im not saying custody cases arent expensive nor Ryan is going to work for free but he wont rob you he will be fair and work hard for you and thats all i asked. I highly recommend Ryan for anyone seeking a professional/fair attorney!
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19 Sep, 2018 by Anonymous
Eric Morrell is honest, thorough, trustworthy and follows through for his clients. He wants to give back to the community and makes sure that people are taken care of in the best way possible. His standards and skills are superior. Eric's caretaking efforts are evident in the way he talks about his family, community, friends, and the countless people he's supported over the years. I am so appreciative and thankful that it is his number I recently chose to call to help answer my questions and concerns.
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11 Jun, 2018 by Anonymous
I am a South African student, who was charged with a first time DWI offence. My charges could have been far worse, and Eric managed to get me the best possible results. He is highly intelligent, professional and was very attentive to my situation!
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02 Jun, 2018 by Stephanie
We hired Eric Morrell to represent our daughter, after becoming very dissatisfied with her previous lawyer. From the first meeting with Eric, we left the office feeling confident and hopeful that the case would be resolved in her favor. Eric is very knowledgeable, personable, and very easy to talk to. I liked that he didn't sugarcoat anything. He and his assistant, Lauren, kept in constant contact with us so that we never had to wonder what was going on with the case. In the end, he got us the outcome that we had hoped for. We were overly satisfied with his service and I would definitely recommend him.
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07 Nov, 2013 by Mary
Keeps you well informed. Very detail on matters of concern. Doesn't rush into matters of important but thinks carefully before he response to you, so you could fully understand what's taking place. holds you too a level of respect.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of New Brunswick, New Jersey?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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