Reviews

I contacted MARK PUSTAY for assistance with my child support case in NM. During our initial conversation, he displayed kindness and professionalism, leading me to decide to hire him for his services. Throughout the course of our seven-month working relationship, I had numerous questions regarding important matters, some of which I did not find addressed in his communications or documents. When I inquired about these concerns, he reassured me that the necessary information was incorporated within the forms and that there was no need for me to worry. As time progressed, my ex-wife's attorney requested several documents while Mark requested that I gather them, despite my suggestion of obtaining the documents from the opposing party. He explained that this was a standard procedure. In the end, I managed to provide all the requested documents, although we received only a few from the opposing party. Obtaining these documents was a laborious process that spanned weeks, as I had to gather ten years' worth of records. One crucial aspect of my case was the inclusion of my ex-wife's husband's income, which I repeatedly asked Mark about. Just weeks prior to the court date, he informed me that utilizing her husband's income was not possible. This request was paramount and had been discussed extensively during our initial meeting and subsequent communications. Mark's responses to these inquiries were never definitive. Reflecting on this situation, I now comprehend why he was unable to fulfill my request. His billing practices were also problematic, charging for every conversation we had, even after I requested the termination of our contract due to my dissatisfaction. Despite my explicit communication regarding my intention to discontinue working with him, he persisted in assuring me that everything would be fine. Eventually, he terminated our contract when I failed to make the last payment, even though I explicitly informed him that I did not wish to continue our working relationship. It is evident to me that Mark acted dishonestly, maintaining a display of deceit over the course of several months. Moreover, his sudden disinterest and lack of support leading up to the court date significantly impacted the outcome of my case, resulting in substantial losses on my part. I cannot, in good conscience, recommend NMLG to others. If choosing to engage their services, it is imperative to clearly communicate your needs and desires while ensuring that everything is documented to avoid any potential changes throughout the case. I now find myself compelled to attend court proceedings over a trivial sum, all while being deeply unsettled by the manner in which I was taken advantage of by my attorney, a classic example of dishonest legal representation.

My lawyer was great, she provided awesome legal services.

Ms. Barela, Esq has been the most attentive detailed attorney I have ever worked with. Besides being that bulldog you might need on your case she is also compassionate to the client's needs. She has gone above and beyond what an attorney would do for a client. She made herself available after hours to work around my schedule and supported me by being present at my personal residence when I needed representation during an inspection by my ex-husband. Ms. Barela shows true empathy but don't take that softness to dismay you on her ability to turn over every stone and be on top of every issue. My situation was a very complicated divorce involving many assets and businesses. Additionally, Every staff member I've met in their office is pleasant and helps to make you feel relaxed and welcome.

I hired Susan Barela to help with my divorce in 2022. From the first time I called, the office was very professional and helpful. When I met Susan, she was very informative and helped me every step of the way. If I had a question, she was always there to help me and still is to this day. Not only was Susan there for me, but her paralegal was also very knowledgeable and professional. I wouldn’t ever go anywhere else for help since New Mexico Legal Group is very knowledgeable and trustworthy. I would definitely recommend New Mexico Legal Group for any divorce needs.

Going through a divorce challenges one's level of trust in others. That said, from my very first meeting with Susan Barela, I could tell immediately that this was someone whom I could trust, as she asked the right questions, listened carefully to my responses and my questions in turn, so that we became "thought partners: from the start. Of course Susan was excellent in providing me with the proper legal counsel for executing a divorce in NM, but more than that, and what I really appreciated most, was her counsel about how best to move ahead to reach agreement with my former wife on the Marital Settlement Agreement. During that process, she incorporated my wishes into the draft but most helpfully she advised me so that I wasn't "negotiating against myself." It all worked out in the end, thanks to Susan. I give her the highest praise and offer my thanks.

Susan Barela (and NM legal group) was a fantastic divorce lawyer team. She was there to support and listen, but most importantly to pore over the details, give great advice, represent me well, and advocate/ defend on my behalf. I wish I had her from the start because she is the best and she works through every aspect thoroughly. I felt so fortunate to have found such a world class lawyer. Look no further… and relax…. You have found the very best choice you could make to ease your mind during a difficult time. You will be in expert hands.

My main regret is that I didn't find Susan sooner. Susan is everything you want (and need) an attorney to be. The entire team is extremely knowledgeable, compassionate, professional, and honest. They make difficult situations easy to deal with. Words can't explain how very grateful I am for Susan and her team.

Susan Barela shows an immense level of care and compassion for her clients. She is very knowledgeable and highly dedicated to her work helping people through difficult times in their lives.

Susan Barela is an amazing divorce attorney. She’s been very flexible with my schedule and always asks if I need anything. I feel very safe with her representing me and she provides the best recommendations. Not only does she work efficiently but she has great dedication to her clients. I would also like to say she has the best team; Desiree and Margaret are stellar. If you need anything, ask for Susan.

Janine Caller and her teammate Jessica are awesome. They handled my case with diligence and urgency. They made me feel so confident and comfortable, from start to finish. They answered all my questions with a thorough response.

Good people to work with.

**Unparalleled Legal Expertise and Dedication – New Mexico Legal Group** As someone who has experienced the daunting intricacies of legal matters, particularly one as complex as admission to the bar in another state, I am profoundly grateful for the representation provided by New Mexico Legal Group. The firm, particularly Cynthia Payne and her paralegal, Jessica, have been nothing short of exceptional. From the onset, Cynthia's grasp of the legal landscape was evident, offering clarity and direction in a situation that was initially overwhelming. Her expertise not only lies in her comprehensive knowledge but also in her ability to communicate complex legal jargon in a way that is easily understandable. What truly sets this firm apart, however, is the extraordinary dedication of their staff. Jessica, the paralegal, went above and beyond the call of duty. Her efforts were not just professional but also deeply personal; she worked tirelessly to ensure every detail was addressed, demonstrating a level of care and attention that is rare in any industry. For those in search of legal representation that yields results, New Mexico Legal Group is the epitome of a 'one-stop shop'. Their proficiency in handling a vast array of legal matters with efficiency and effectiveness is unparalleled. The outcome of my case was not only favorable but also expeditiously achieved, a testament to their unwavering commitment to their clients. In conclusion, I wholeheartedly recommend New Mexico Legal Group for anyone facing legal challenges. Their blend of expertise, dedication, and genuine care for clients sets a standard that is truly exemplary in the field of law.