Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Knowledgeable and effective legal representation
“Mr. Grandjean is extremely knowledgeable on the law and very strategic with his cases.”
2
Dedicated and personalized service
“He truly cares about his clients and fights for what is important to them.”
3
Responsive and accessible communication
“He will return my calls, give me straight answers, work hard at court cases, and work with and for the client.”
4
Successful outcomes for clients
“I also got custody of not only my 2 Biological children but my stepson as well, that says a lot.”
5
Highly recommended by other professionals and clients
“I refer all of my serious family law matters in eastern New Mexico to Jeff Grandjean. His credibility, work ethic, and competence are beyond compare.”
Cons
1
Potential delays in case progress and communication
“Don't waste your time with this man only takes your money away! And judge's you”
2
Lack of transparency in billing and cost details
“I asked for a detailed description of how my retainer was used, and I still haven't received it or any refund from his office. It has been about 8 months.”
3
Inconsistent service quality and client satisfaction
“Worst law firm I have ever dealt with so far, aside of them taking forever they don't always work with the client when it comes to settlements.”

All reviews

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01 Sep, 2024 by T ortega
While this attorney may be adequate for straightforward and uncomplicated cases, which could be managed independently (as a Pro Se and for free), his effectiveness notably declined as my case got more complex and challenging. For cases requiring negotiation and detailed attention, seeking alternative representation is advisable. Mr. Grandjean's performance falls short when the case involves any difficulties or ongoing issues. Additionally, he will become rude, defensive and dismissive if you question what is going on or simply his tactics, he then seemed to hold a grudge and stopped fighting all together, not that he “fought” at all to begin with. His connections within the local legal community also raise concerns about impartiality and commitment. In any hearing we had, he pussed down to any attorney or judge. When thinking of an attorney, you generally want someone who doesn’t care about those things and will fight for you since that is what you are paying them to do. Mr. Grandjean seemed to not feel that way in our communications. Rather my communication and his hissy fit. Furthermore, the support staff, specifically the paralegal and receptionist, had no idea that I was a client or what my case entailed, this was over 3 months after I had paid my retainer in full and there had been no action in my case. He had 2 different assistants that seemed to know a little bit of what was going on but it seems that they couldn’t stand him either and left. I have stuck around for over 3 years now and there has still been very little action in my case and any time I called in the last year (2024) they still had no idea as to who I was or what was going on. For a more dedicated and responsive attorney, I recommend considering someone like Cheryl Saavedra, who demonstrates a strong commitment to client advocacy and effective representation. This man failed and disrespected me and my son and I am writing this so it won’t happen to you too. Mr. Grandjean, if you would like to comment a snarky and demeaning response, go ahead and make my day.
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12 Jun, 2024 by Kim garcia
I strongly suggest you refuse to use Jeff Grandjean as your GAL. His is extremely bias. Jeff said there was no evidence, no witnesses to the abuse. He was given a lot of evidence and a list of witnesses over a year ago. I’m a witness. He never even tried to contact me or anyone else on the list. Everything in his report was in favor of the husband/father. It was almost like the abuser wrote the report himself. Now, Jeff will say he doesn’t know me, like he does with everyone who writes a bad review about him, but I introduced myself to him in the courtroom. I told him I was the witness he said didn’t exist. Then he practically ran out of the courthouse. I think he’s an incompetent coward.
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09 May, 2024 by Muffin hart
Bj Crow is a great lawyer. He is very professional. He goes above and beyond to get you the best outcome. He and his secretary are always available to answer any questions I have had. He is very knowledgeable and helps you to not feel lost in court Proceedings. I would totally recommend him to anyone.
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26 Mar, 2024 by Carrie bealer
I have barely began the process of hiring Mr. Grandjean, but I already feel a sense of peace with the decision I made to hire him. Before speaking with him, I was very uneasy with my case. Since speaking with him, I now realize he will help me FIGHT.
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24 Feb, 2024 by Marissa wright
Very satisfied with this law firm. We felt lost after our accident didn't know where to turn. Insurance companies make it difficult for people to file a claim. Insurance companies give you the run around. Crow Law Firm took over our case, this made things less stressful for us. Very knowledgeable and informative. Our family would highly recommend this law firm. Richard Wright and Family
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Best lawyers in Roswell, NM

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31 May, 2024 by Melody
He is very very stern. Out of 10 attempts on trying to look for an attorney in a very short time . Mr Hightower called me and he spoke hard but if he didn’t care to even hear about my case he would have never called me back . Most attorneys you have to talk to their assistant first , Mr Hightower called me and told me he could take my case . Some may not leave a good review and that’s ok . We just have to know he human just like we are .
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20 Jan, 2021 by Jo
True to his word! You want the best on your team and you got it with Mr. Hightower. We were truly blessed to have Mr. Hightower represent us. We thank him and bless him! Thank you so much to all his staff. For the quick justice and the peace given to us! Thank you, thank you all!
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14 Sep, 2019 by Leticia
Clayton Hightower is one of the better lawyers in the state of New Mexico for Family Law. He helped us get our kids, he is dosen't mess around and gets the job done. I would highly recommend his firm to represent you.
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27 Jul, 2021 by Anonymous
I had an issue with my employer for terminating me without final pay or benefits claim. John was able to assist & guide me in a process that eventually resulted in extending a termination from 6 to 1 year of salary equivalence, including benefits extension. I was so happy and satisfied with the outcome and I wouldn’t hesitate to recommend your services to anyone in need of employment law attorneys in albuquerque new mexico along with https://thebennettlawgroup.com/employment-lawyers-albuquerque/
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14 Sep, 2020 by Alex
Did a great job representing me and in my family law matter. Was able to get my full custody.
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08 Dec, 2018 by Samatha
Did a great job handling my visitation case. He will fight for his clients. Very happy.
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25 Sep, 2024 by Dylon fierro
Was recommended Beth Hightower from a family member and let me tell you they were not lying when they said she is one of the best in the south east New Mexico area. She helped me with everything from the beginning of my case to the very end answered all my phone calls emails it was a very great experience with her and I would definitely recommend her to anybody that is in need of help with their case. Her and her team are the biggest blessings for my family, and when i say she will fight for you I mean it.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Roswell, New Mexico?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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