Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who provide valuable legal advice and guidance
“The lawyers are skilled and knowledgeable, but the leadership is terrible, disrespectful and incompetent.”
2
Responsive and communicative staff that keep clients informed
“From the beginning, we were uneasy about how our credit might be affected, and unfortunately, our fears were not unfounded.”
3
Willingness to fight for clients and achieve favorable outcomes
“If you're putting in effort, they will 100% fight for there clients.”
4
Compassionate and understanding approach to client needs
“Mrs. Tenney is very knowledgeable made me feel at ease during our intake session.”
5
Affordable and transparent pricing structure
“The consultation was the biggest waste of money I've ever spent on a lawyer.”
Cons
1
Disorganized billing and finance department with unexpected fees and charges
“The billing/finance department is a mess. If you go with this firm, expect incessant billing issues and unwarranted late fees.”
2
Lack of responsiveness and follow-up from some attorneys
“I was hit with the "I'll look into it" just to never hear back from him.”
3
Potential for client dissatisfaction if expectations are not met
“They take all of your money and will not win your case. You have to do all of your footwork and be left depressed.”
4
Inconsistent quality of service across different attorneys
“Not a great acumen concerning RA process and unclear with answers to my questions when had initial call- seemed very junior and not too attorney like.”
5
Concerns about the firm's integrity and willingness to address its own mistakes
“The fact that a law firm needs such legal agreements from their OWN CUSTOMERS before resolving the firm's errors should be very telling about the integrity of the firm and those who operate it.”
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