Lawyers map
Reviews
Top review highlights
Pros
1
The organization provides helpful and caring staff who are professional and responsive
“VERY helpful people here...personable and caring. They made MY day!”
2
The lawyers and attorneys are skilled and effective at helping clients with their legal matters
“They helped me win my case!”
3
The organization is a valuable resource for those in need of legal assistance, especially for low-income and disadvantaged individuals
“For a free service I'm thankful helped me tremendously.”
Cons
1
Some clients have experienced poor communication and lack of responsiveness from the organization, with calls and emails not being returned in a timely manner
“I certainly had a very disappointing experience with this organization. Unfortunately, they do not show a strong desire to help and seem to do only the bare minimum, nor can they even be forthright if they are unable to help, but string the client along, creating even more helplessness and anxiety for the client who is dealing with a life-altering, time-sensitive matter.”
2
There have been reports of rude, unprofessional, and unhelpful behavior from some of the organization's staff, including attorneys
“The rudest lawyer I ever heard of. Unkind, not empathetic, told my mother her case wasn't as important as other cases he had. Downright mean. Unacceptable.”
3
The organization's intake and appointment process can be inconvenient and frustrating for some clients, with long wait times and difficulties in accessing services
“Online it's listed their hours end at 5pm. The housing unit closed at 2pm. Working people threatened with eviction and various emergency services have to call in morning at 9am.”
