Reviews

As a medical professional for many years, who unfortunately became disabled and had to leave their position, I necessitated an attorney to assist me after my insurance company denied my case, after receiving benefits for 13 yrs. I previously spoke with approximately six law firms but in the end hired Justin. After speaking with him I felt confident in my decision. Justin is easy to talk to and I felt reassured with his background in disability cases, especially CFS/fibromyalgia. I honestly thought I might not ever get through this case, but Justin and his team, including Kristin and Christina, made me feel reassured. They were all professional and supportive throughout the case and were always available when needed. They were successful in reversing the denial and I am very grateful for their assistance. I would highly recommend them and I am happy in the end that I chose them. Thank you Justin, Kristin and Christina.

Highly professional, experts in their field. Justin gave me an outstanding initial consultation. No guarantees, but he explained the merits and risks of my case. Based on his candid assessment, I was able to make a decision to move forward. Justin, Christina and team then did an outstanding job directing me to appropriate medical testing and worked hard to put together an accurate and compelling 223 page appeal. WE WON. My experience with Jason was very different from the last attorney who lost the initial case.

After a successful 27 year career and a severe accident I was unable to continue as a productive employee. Besides the physical and mental medical problems, the emotional suffering had taken a tremendous toll on my entire Family and I. The devastating feeling of a loss of income and then denial of insurance payment felt like nothing we have ever experienced before. My wife researched many Lawyers finding Frankel & Newfield to be the one. While speaking with Justin, I could feel his dedication and confidence in representing me. Justin and his team have been compassionate, responsive, thorough, and readily available. The resulting positive outcome and sense of relief to know my Family will no longer suffer was a direct result of their dedication and hard work. I cannot express enough gratitude. I highly recommend Frankel & Newfield.

I did not know Neil when I started working with him a few years ago. I was referred to him by someone who had seen him make a presentation at a conference. He is/was one of the best professionals I have come across in my life. I would recommend him to anyone/everyone. I would also recommend not just retaining him, but listening to him. He is a wise man. He knows what he is doing and he thinks clearly.

I don't know where to start. I have had the pleasure of working with Richard Kaufman. As with all cases the firm comes by, it is not a happy story. Mr. Kaufman listened to my cries and helped me by being in MY corner and always telling me the truth. He always called when he said he would and provided me with through information so I understood the process and procedure. This law firm went above and beyond and I will forever be grateful for their empathy and helping hand. I would recommend this law firm in a heartbeat and tell you not to worry. Thank you!

After a successful 30 year career, I found myself unable to work due to a chronic medical condition. I was devastated. Besides the physical medical problems, the emotional suffering had taken a tremendous toll on me and my family. I was recommended to Frankel & Newfield, and after speaking with Justin, I finally had the confidence that I would be represented with full support. Justin and his team, Kristin specifically, have been compassionate, responsive, thorough, and readily available at all times. Best of all, within a few months, I received a positive outcome and what I rightfully deserved. I highly recommend Frankel & Newfield.

After experiencing a traumatic injury, I was unable to continue working due to numbness, pain, and lack of strength. Upon submitting my claim to my private disability insurance company and being paid for a few months, the insurance company proceeded to deny my claim and discontinued payment. I was confused, scared, angry and did not know what my rights were or where to turn. After reading Justin Frankel's reviews, I decided to give him a call to discuss my case. Justin was very concise and explained to me my rights and also what a strong case I had. He represented me during my appeal and held my hand with paperwork questions, correspondence, communication, and possibilities of outcome. Even when the insurance company was dragging their feet and requesting everything under the sun to not pay my claim, Justin was able to find a way to have them pay on my claim during this "discovery phase" of the appeal. I will be forever thankful to Mr. Frankel in helping me get the denial reversed. A special shout out to his incredibly efficient Sr. Paralegal Christina. What an incredible team!

I interviewed various firms, not only was Attorney Frankel the most sincere and honest, he was the fairest in cost! Attorney Justin Frankel handled my case with absolute professionalism and in a very expeditious way. He has expert knowledge of how to deal with the complex insurance company policies. He and his team reviewed many hours of medical records and were very resourceful in finding scientific backing for my difficult case. He was able to navigate and untangle the multifaceted requirements from my LTD insurance carrier and successfully won my appeal in record time. He was always very responsive and clear with the information he provided and/or required for my appeal. I am beyond satisfied so I decided to keep his firm on retainer for any future communication with the insurance carrier. Attorney Frankel and his staff, both Kaitlyn and Christina were a delight to work with. They were always quick to respond and compassionate to my situation. It was wonderful to deal with a team that genuinely cared and had a human touch. This firm is rock solid and deserves more than 5 stars!

I wanted to take a moment to express my sincere gratitude for all your effort and expertise. From the initial moment of the retainer being signed, I felt a mountain of stress lifted. It’s so unjustly that insurance companies put their clients through stalking, surveillance, and copious measures just to collect on what was promised to us in the initial contract. Will they ever change? How many legal interventions does it take to make insurance entities want to do the right thing? With you and Christina on our side, I was able to sleep at night and proceed forward knowing that I had a right to collect on my benefits. I thank you for the courage and strength that you gave me over the 1 1/2 years that it took to settle. I now have a nest egg to prepare for a potential long term care issue going forward. None of it would have been possible without you.

Had a phone conference with Rosario he was rude and had a pompous attitude. He put me on hold and never came back. I would not recommend, office staff are nasty even when receptionist answer the phone she had an attitude.

Kimberly’s professionalism is outstanding. She knows what she’s doing and knows how to get the best outcome in her cases. Always responds to emails even after working hours. I appreciate what she did for my family and I highly recommend her!