Reviews

They lose some paperwork

We realized Mom's living trust was not enough protection and needed a law firm that would help us through the many questions we had and steer us in the right direction. My brother-in-law recommended Genser Dubow after having used them for his own family. Marcus O'Toole and his staff were very professional and knowledgeable. Turn around time for the papers to be created was swift and complete; the staff were friendly and patient in resolving any issues and questions we had. Marcus and his staff treated my mother with the utmost kindness and respect, knowing undoubtedly how difficult this would be for an elderly person to have to sit through. This earned them an extra gold star. The fee was competitive and reasonable with no surprise fees added on the last bill. I would highly recommend them.

The staff is friendly and reachable, smart and professional. Marcus and Christina were great and they helped My family and My Wife's Family I would recommend them to anybody

Best experience we've had with a lawyer -- and we've had many. My family has been involved in a protracted Guardianship for my mother, which has been frustrating and stressful especially when dealing with courts and other lawyers who don't know what they are doing. We were referred to Genser Law to help sort things out. Roseanne Beovich and her team are true Pros. Roseanne created a strategy and within a few months not only had the Guardianship been settled, but Estate planning, POA, Healthcare Proxy, etc, were also now in order. She went above and beyond -- I'm not sure where we would be today if we were not fortunate enough to meet. Our family couldn't be more pleased with this firm.

The worst experience of my life this lawyer is soooo unprofessional and disrespectful. He doesn't care about your case and lie every second to by his self time . He will charge fees without prove all he mention paper he request when all the paper work he makes you provide them all. After a week he will ask for the same paper again. He never follow up nor nor calling. When you call you can't get in touch with no body and finally when you finally in touch with him he is on vacation. Worst experience ever.

As a retired attorney who formerly worked in the elder law field, I chose Genser Dubow for their reputation and they did not disappoint. My husband and I went to update our estate planning documents and worked with Marcus O'Toole. He was knowledgeable and very patient with us as we kept fine tuning a complicated trust he created for us. He kept us informed along the way as to the progress he was making and he responded timely to our questions and comments. We attended an informative program offered by the firm about senior living options and learned a great deal. I can confidently recommend them.

Genser Dubow Genser & Cona has been my family’s go-to law firm for all elder care and estate planning issues for over 7 years now. In 2011, my father was diagnosed with Alzheimer’s Disease. A family friend referred us to Melissa Negrin-Wiener and she guided us though an extraordinarily difficult and emotional time. Melissa and the Genser firm helped us navigate through complicated financial decisions and ultimately got us approved for NYS Community Medicare that allowed us to get a round the clock home health care for my dad until his passing in 2014. Since then, Melissa and all of the professionals at the Genser firm have continued to advise my family on trusts and estates issues and have always been responsive, knowledgeable, and strategic in their approach. I cannot say enough about the attention and care we have received from the Genser firm. Knowing that they are in our corner gives my entire family great comfort and ease of mind.

Michael and his team are very professional and helpful. Just when I thought I was limited on options, they helped me with more insightful options that made my case more reasonable. I would highly recommend them to my friends and family.

Does not keep his promises.