Reviews

The staff is very friendly and easy to work with. But most important part is that they will get you your money.

I have worked with Joe Shur for many years on a variety of Real Estate and Collection matters and have always found him to be extremely knowledgeable, competent and professional to deal with. I have referred many clients to Joe over the years and have always been pleased with his efforts on their behalf. I have always found Joe to be very honorable to deal with and that is why he enjoys the excellent professional reputation that he has in our legal community.

Joe Shur is highly intelligent, hardworking and determined. He gets the job done!

They sent me a letter about a debt I owe saying that their client is excepting settlements of 60% of the owed balance. It also said that if I can’t settle it in one payment I could contact the office to work out a reasonable payment plan. That they are willing to work with me to resolve this matter. When I called them first off the balance they said I owed on the phone was almost $1000 more than what was stated in the letter. The woman on the phone gave some lame answer about only being allowed to send a letter with the principal amount on it. Yea okay I really believe that one. Second she said I’m only allowed to do a payment plan for the full amount not the 60%. Either their client is accepting a 60% settlement or not. I’m sure they just want to get this matter closed and not drag it on without getting any money. It sounds more like Relin,Goldstein & Crane are making that rule themselves just to make more money for themselves in the long run. I don’t believe that is the clients rule. Especially since they didn’t even attempt to hear what payment plan I had in mind. If the 60% settlement amount the client is good with getting back is $3000 and I would do a payment of $1500 this month and the other $1500 the following month I guarantee their client would have no problem with that. Again this debt collector is making that rule themselves that a payment plan is only for the full amount. Relin, Goldstein & Crane are using these debts of people that don’t make a lot of money and can’t afford to pay a lump sum to scam them so they can squeeze every cent out of the people. They’re not truly willing to work with the individuals they’re collecting the debt from. RG&C have only their own interests at heart and not their clients and have no interest in helping the individuals they’re collecting from clear their debt and have the matter resolved. I will be calling the company I owe the money to and hopefully I can work out a payment plan with them. Even if it’s for the full amount I’d rather go through who I actually owe the money to and not the scam artists at Relin, Goldstein & Crane.

Howard Crane and Vik Vilkhu are two of the best attorneys in Rochester, NY.

I've been working here a little less than a year. I love it. Good co-workers. Great attorneys. A great place to work

They lied to me and said if I would settle and pay they would make sure that the account and all the delinquency would be takens off my credit. Guess what, it's there!

Mary Jo gave us excellent, and compassionate, counsel in helping my partner and I get our equity out of a veterinary practice we helped build over 15-20 years. Sadly, the remaining partners of that veterinary practice (and real estate company) were extremely difficult to deal with in the legal process of our exit from those business entities. They were not guided by a sense of fairness or professionalism- instead they allowed their personal animosity to guide them, and direct their counsel to make demands that defied common sense. Mary Jo was instrumental in fighting for a fair deal for us. She was "firm, but fair" the whole time, gave us great legal counsel, and treated us like teammates in the process. Mary Jo worked tirelessly to ensure we were informed and educated in legal matters for our decision-making process as a team. She was extremely detail-oriented and made sure our exit was completely covered legally. It was a messy process legally, but she broke it down, and was amazing in covering all the bases! Mary Jo also had an eye on our legal bill, and making sure we got the best return on our investment when it came to legal representation! I have never had legal counsel broach that aspect of representation ever before- very refreshing! I have thoroughly enjoyed working with Mary Jo during a very difficult time of my professional life.. -Andy