Jana Kelly Jones, experienced Child Custody, Child Support attorney in Charlotte, NC with 5 reviews
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Below Average 18,17
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Jana Kelly Jones

841 Baxter Street, Suite # 116, Charlotte, NC

star star star star star
3.4 / 5
Avvo
3.4
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Avvo rating
5 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Overall rating
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3.4 5 reviews
Avvo 3.4

Ephrem

star star star star star
30 Apr, 2024
I was very happy with the representation I received from Mrs. Jones Law firm. Very polite and professional.
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Anonymous

star star star star star
29 Feb, 2024
I’m just getting around to this a year later, first thing this lady has a snappy attitude, she showed up to the custody hearing with no cross-examination questions, I looked over at her she started making up a few questions on the spot right before her time to cross exam, I said to myself what in the hell. Prior to the child custody trial, I emailed her questions she could potentially ask because I knew the opposing party’s situation and they were not truthful. Throughout the entire trial she probably objected the opposing council a hand full of times. When I would look at her face, it was like a dear in the headlights, she was stuck. it was like she was afraid of the opposing council. We took a bathroom break during the custody hearing and my character witness came over to me and said you need to fire this lady, I told him, I had already paid her. During this entire experience, this attorney was extremely apathetic, she did the bare minimum, she did not put any effort into this case; really quick phone calls, did not put any time and research in the case. My child’s mom even asked me where did I get that lawyer from? This lawyer has absolutely no business in the legal field.
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Carlos g

star star star star star
18 Jun, 2022
Mrs. Jones represented me in a CS case and she delivered what she promised. I remembered when I first interviewed her, I knew she would do a good job. However, she didn’t do a good job, she did an excellent job representing me. She responded all my emails in a timely manner, her assistant was always there with reminders and more. I worked with another lawyer before her and I learned how hard is to find a good family lawyer. Particularly those on the side of the father and I strongly recommend Jana Jones. You will not regret hiring her, she is very knowledgeable and she will have your best interest in mind when going to court. She know her way around the court and knows exactly how to address toughest judges. Bottom line…. She is really good One more thing and most important… when it comes to legal services… she is fair when it comes to her fees. You will not have any billing surprises, if you used legal services before you would know what I am talking about it. She is there to do the job, not to get your money.
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Top review highlights

Pros
1
Courteous and responsive communication
“Mrs. Jones was courteous and answered all of my questions during the consult.”
2
Knowledgeable and effective legal representation
“She is very knowledgeable and she will have your best interest in mind when going to court. She know her way around the court and knows exactly how to address toughest judges.”
3
Fair and transparent billing practices
“when it comes to legal services... she is fair when it comes to her fees. You will not have any billing surprises.”
Cons
1
Lack of preparation and ineffective courtroom performance
“She didn't prepare for my case. She got completely out lawyered by the opposing attorney. Her pleadings were drafted incorrectly for a criminal contempt case.”
2
Apathetic and disengaged approach to the case
“It was like she was afraid of the opposing council. We took a bathroom break during the custody hearing and my character witness came over to me and said you need to fire this lady.”

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