Reviews
Overall rating
Michael stewart
05 Nov, 2020
James Scott farrin provided top notch service they were courteous and very professional I have recommended several people and they were please as well trust me James Scott farrin get an A+
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Etengeneng ebob
05 Nov, 2020
They did an amazing job, from calling to checking on me. I fact I can go on and on. Thank you James Scott Farrin
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Carmeisha mitchell
03 Nov, 2020
Stacey edmonds
03 Nov, 2020
Great job on my case! Anytime I had a question or concern I'd email Ms. Richardson or Mr. Roessler & they'd respond within 24 hours. They took the stressful part, so I could focus on getting better! I thank the Lord for leading me to call you guys that day about my case! God bless you guys! I'll advertise by word of mouth for ya'll to anyone who will listen!! Thanks so much!
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Polo (polo)
03 Nov, 2020
Awesome lawyer
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John mcclain
27 Oct, 2020
My Attorney Mr.Michael Roessler and Ms. Heather Richardson is the BEST!! Mr. MICHAEL WILL GET THE JOB DONE!! THEY EXCEED MY EXPECTATIONS!!
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Tracy clinton
27 Oct, 2020
Written 10/20/2020
About a week or so ago, my daughter called this office as she is now beginning to seek an attorney for a loss she endured even though it is still difficult to discuss. Upon calling, of course she spoke with whomever takes the initial calls. In a matter of minutes, they told her they couldn’t take her case. Crying, my daughter tells me about the phone call. I asked her what was said and she pretty much told me that she explained the situation and was just told no. A no without emotion or empathy. No qualifying questions asked to get further clarification from her, nothing. Which takes me back to Liam Tran’s review from a couple of weeks ago. Because my daughter is a young adult and her communication skills are not as advanced as mine, I used their chat feature (I was at work and could not call) to try and discuss. The person receiving my chat asked for a brief description and one basic question and then asked for my name, email address and phone number which I gladly provided.
Time passes and after realizing that I never received a phone call yesterday, I rated them one star. And this morning, I magically received a voicemail from this office stating they received my chat message regarding an incident and to call back and discuss. Usually, I would consider this a coincidence but considering this is the ONLY attorney I’ve tried contacting personally which makes it easier to keep track, I think not.
For those reading this review in search of an attorney, first let me offer my empathy for whatever your situation is because I’ve researched this attorney and understand the type of services they “SAY” they offer. But here’s a few tips when calling this office:
1. Make sure your story is clean, cut and straight to the point, saleable and assumed to be profitable from an attorney’s standpoint (e.g. Hit by a semi, endured injuries/medical bills, etc.)
2. Make sure you can sell your story in a matter of 2-3 minutes
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Ben baucom
27 Oct, 2020
Wonderful people to deal with!!!
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Drew street
27 Oct, 2020
George will basically take your $$$ and walk you off a cliff.
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Elizabeth mahaffey austin
22 Oct, 2020
Highly recommend Robert Whitlow. He was compassionate, knowledgeable and didn’t back down during our unexpected prolonged case. Our family is forever indebted to Mr. Whitlow for all his hard work & we are incredibly grateful for all he did. If you want a dedicated and knowledgeable attorney, Mr. Whitlow is it!
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Chanty sanders
16 Oct, 2020
Every time they said they would contact me they did. Crystal and Eric is who I dealt with and they were very professional and polite. Would most definitely use this law firm again.
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Liam tran
15 Oct, 2020
I called in for a consultation regarding a car accident that recently happened and was met with pure condescension and contempt. The paralegal or reception clearly knows the law better than most people, but it was extremely rude. I asked about the technicalities associated with the accident to see whether or not I have a firm case.
Her responses were short and aggressive and she even had the nerve to ask me "do I understand" what a flashing yellow light incidents. If this a representation of your firm, I would never do any business here.
Lastly, I worked in transaction finance and done a good amount of deals -- this paralegal is beyond unprofessional and rude. Take your business elsewhere if possible.
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