Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Diligent and effective trial lawyer who works hard for clients
“Steve Lucente is a great trial lawyer who works tirelessly for his clients. He has my highest reccomendation.”
2
Handles transactions and legal matters professionally and efficiently
“Steven Lucente has handled several transactions for our real estate investment group. His work for us includes the settlement of a Lease Termination by a Tenant that decided to terminate their lease before the end of the lease term. Steven's work was professional and our objectives were met.”
3
Provides excellent communication and customer service
“Zach Synder was easy to communicate with and took a genuine interest in helping me from the start.”
4
Achieves positive outcomes for clients
“Zach effectively argued on my behalf, and I am overjoyed with the outcome we received.”
5
Simplifies and streamlines legal processes for clients
“Zach was a pleasure to work with and made it very simple dealing with my traffic violation. The process was handsoff, helping me not to worry about dealing with the court, and follow up very prompt.”
Cons
1
Inconsistent in follow-through and quality of work
“some of the changes we discussed were not in the updated document so he went to make the changes again. He had similar issues with his PC. He recreated the document and brought it in for me to review which I did. Since he missed some of the changes he went back to make them again and since his computer crashed he had to start from scratch.”
2
Unprofessional and poor customer service at times
“Linda came in and closed the door behind her (as to have a closed door conversation with me). She was clearly frustrated and to my surprise, with me (especially since I had been interacting with Zack and not her).”

All reviews

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06 Feb, 2023 by Quarantine & illusion
Rude behavior. Called him via my legal plan for a minor traffic violation and he said "yeah, I don't do that anymore, trying to get out of that business". I asked why and he hung up on me. I called back and he said he didn't know why he was listed, he had tried to get off that. Basically not a good person and based on reviews, I see why his rating is so low. Steer clear.
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11 Jul, 2022 by Christopher patrick
star star star star star
30 May, 2020 by Vlad mir
star star star star star
09 Sep, 2019 by Team bell
This law firm was recommended by Hyatt Legal Plans (a legal service I subscribe to through my firm). I selected this particular firm because of its reviews. When I contacted the firm, I spoke with Linda who was very pleasant at the time. She said she would send me over a document to complete and I would receive a draft of the will by Wednesday of the following week (since my appointment was scheduled on Friday of the following week). On the following Wednesday, I called since I had not received the draft. I was told I would receive it the following day which I did. During my appointment on Friday, I went through the changes with Zack and asked him to clarify some questions I had. After he made SOME of the changes, his computer shut down or something and I continued to patiently wait without any complaints because we all have had a computer crash once or twice on us. When Zack finally came in with the updated document, some of the changes we discussed were not in the updated document so he went to make the changes again. He had similar issues with his PC. He recreated the document and brought it in for me to review which I did. Since he missed some of the changes he went back to make them again and since his computer crashed he had to start from scratch. He then somehow retrieved the first set of changes and had me review them which I did. I discovered a grammatical error / inconsistency and asked for it to be changed and for all the white spaces to be cleaned up and consistent (so the document could look like it was professionally done – is that too much to ask for?). He said he was having PC issues again and would have to restart his computer. I told him it was fine and that I could continue to wait. As I was waiting for Zack to come back in, Linda came in and closed the door behind her (as to have a closed door conversation with me). She was clearly frustrated and to my surprise, with me (especially since I had been interacting with Zack and not her). She said they had never had to make so many changes in a document. I told her I was a grown woman and would be spoken to like that from another adult and got up and left. I came back in and asked to speak with Zack and told him Linda’s behavior was inappropriate and unacceptable. I pointed out that each change I requested to be made was from my initial review and the additional changes were from his mistakes and oversights. I also mentioned how patient I had been and had not complained not once when I had every right to. I finally told him I wanted the changes I requested to be made and I expected a professional looking document, not something that was just thrown together. At this point, Zack said he did not want to work with me. I am not sure how this small law firm is with other types of work; however, I would not recommend them to prepare a will for you. They were unprofessional and inconsistent. They did not review the document they prepared as I had to point out sections that did not apply to me. I understand that many lawyers use templates to prepare these documents, but I expect for them to review the documents, include only relevant sections, and clean the document up before giving it to their clients. This particular law firm did not and would not accept responsibility for their own errors and make it right. They wanted to use their template, check the box, and get paid. They had no consideration for me or my time – which I wasted several hours working with them. Additionally, the will I had prepared by another law firm was much more thorough which made me happy they did not complete the work.
star star star star star
05 Mar, 2019 by Brandyn buxton
Zach Synder was easy to communicate with and took a genuine interest in helping me from the start. He effectively argued on my behalf, and I am overjoyed with the outcome we received.
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26 May, 2017 by Willard kollinson
Josh is a native Charlotte man who knows the area and people well. He understood my case well and helped me even though I was not the most rich or fancy client. Josh knows people and it makes him a good lawyer. He is honest, and I do not get a feel like he is trying to make money, but help me. His office is a little outdated and he is old fashioned (uses a fax machine) but he is more experienced and knows the law better than many recent graduates at big firm. I recommend him to anyone in need of a down to earth criminal attorney.
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Mr. Kirkley handled my personal injury case. He was very professional and got me results that were beyond my expectations. The entire staff is polite and courteous. They were quick to return my calls and answer all my questions. I would highly recommend Kirkley & Stanley Law Offices to anyone who has an accident. I have referred friends and family to their firm for accidents and traffic related matters.
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24 Apr, 2020 by Bobby
I was facing a speeding ticket that had the potential to take away my license. Attorney Davis-Woods took the time to listen to my concerns and got to work on my case immediately. She told me what strategy she was going to use and she was able to get my ticket dismissed. It was such a relief! I highly recommend this attorney for her compassion and professionalism!
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23 Apr, 2020 by Samuel
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30 Jan, 2014 by Anonymous
Excellent lawyer! She did an AMAZIN job on my case.. First thought was public defender does not care enough, I am going to lose. not this lawyer. She was concerned, confident about case and we WON! Even if the case was a guilty verdict, she is still a great lawyer. She knows her stuff and most importantly she cares. Thank you for time and talent Ms. Grill... My family and I are most grateful!
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